Priority Ford Norfolk

Outstanding customer service department. Very friendly. Told me the time my vehicle would be ready for pick and it was ready. Thank you Told me the time my vehicle would be ready for pick and it was ready. Thank you More

RICCO I’d a great job getting my tire fixed!! I had brought my Explorer in multiple times before to get the same issue resolved. Not only did he resolve the problem, he did it with kindness and caring brought my Explorer in multiple times before to get the same issue resolved. Not only did he resolve the problem, he did it with kindness and caring. He sent me a LYFt to pick me up. So happy with the service and most especially the resolution of my leaky tire!! More

Excellent service check-up. Rico did a great job advising me what was needed and various options. advising me what was needed and various options. More

Top of line work and customer service every time I take my vehicles in to them my vehicles in to them More

Our 20,000-mile check finished on right time. Everyone was helpful & pleasant. Thank you! was helpful & pleasant. Thank you! More

Service Advisor Amanda E. always goes above and beyond when taking care of my vehicle. when taking care of my vehicle. More

My customer experience was not satisfactory, they kept my vehicle for 8 days for non driveability repairs, informed me I needed glass panels for a water leak at the sunroof $1600.0 and $1200.0 each, the seal vehicle for 8 days for non driveability repairs, informed me I needed glass panels for a water leak at the sunroof $1600.0 and $1200.0 each, the seals for the panels are all that is required at $157.0 each. I called another dealership and found the seals in stock, Priority parts wanted to sell me the panels with seals. More

service was very professional, staff was very friendly, knowledgeable and accommodating. I would recommend this dealership. knowledgeable and accommodating. I would recommend this dealership. More

They were very nice help get my car back on the road with no problems no problems More