Priority Ford Norfolk

Service shop left lines disconnected in my vehicle when I picked it up. After paying for them to fix an issue I never saw, knew about, or experienced, I was dismayed to find lines disconnected. Called and le picked it up. After paying for them to fix an issue I never saw, knew about, or experienced, I was dismayed to find lines disconnected. Called and left voicemails for the service manager, Mike Wright, who eventually got in touch with me. Said he’d look into it. Never called me back, never answered my voicemails, or made any attempt to remedy the situation. This is after having to bring my vehicle in multiple times to fix an unrelated issue. Also after having to call and leave voicemails repeatedly for several weeks in order to get a price quote on replacing brake pads - a quote I still never received 6 moths later. This place is garbage. They’re either incompetent or unethical or both. More

Quick Lane is the best they are kind and make you feel that you are the only person in the bilding service. that you are the only person in the bilding service. More

Courteous, friendly and very helpful. Performed what I needed done in timely manner. pleasant waiting room. Performed what I needed done in timely manner. pleasant waiting room. More

Very good all around service. Fast repair time, good communication and professional service representative.. Truck returned clean. No problems afterwards. Fast repair time, good communication and professional service representative.. Truck returned clean. No problems afterwards. More

Excellent service, got 4 tires and an alignment done. Fast and efficient. This dealership always does a great job. Fast and efficient. This dealership always does a great job. More

I have never had a bad experience at priority Ford. Happy to always take my business there Happy to always take my business there More

Lakyn was very helpful. I had a 25000 mile check, tire rotation and oil change. I enjoyed the experience. Jake I had a 25000 mile check, tire rotation and oil change. I enjoyed the experience. Jake More

I went to have my 2015 Ford Escape SE (with less than 60,000 miles) serviced via Quick Lane. David Chebalo, Service Advisor met my vehicle service needs in a very professional, friendly and expedient wa 60,000 miles) serviced via Quick Lane. David Chebalo, Service Advisor met my vehicle service needs in a very professional, friendly and expedient way. More

Excellent service, your customer representative Ricco the best, his customer service is five stars best I ever had best, his customer service is five stars best I ever had More