Priority Ford Norfolk

Amanda was my service advisor and she was excellent to deal with. She answered all my questions and keep me informed on the service on my super duty truck. Everyone is always nice and friendly to deal wit deal with. She answered all my questions and keep me informed on the service on my super duty truck. Everyone is always nice and friendly to deal with at Priority Ford More

Did a great job of providing details, friendly atmosphere that made one feel at home. that made one feel at home. More

They threat me like family! This game me the opportunity to feel safe and sure about buying from them! This game me the opportunity to feel safe and sure about buying from them! More

Service shop left lines disconnected in my vehicle when I picked it up. After paying for them to fix an issue I never saw, knew about, or experienced, I was dismayed to find lines disconnected. Called and le picked it up. After paying for them to fix an issue I never saw, knew about, or experienced, I was dismayed to find lines disconnected. Called and left voicemails for the service manager, Mike Wright, who eventually got in touch with me. Said he’d look into it. Never called me back, never answered my voicemails, or made any attempt to remedy the situation. This is after having to bring my vehicle in multiple times to fix an unrelated issue. Also after having to call and leave voicemails repeatedly for several weeks in order to get a price quote on replacing brake pads - a quote I still never received 6 moths later. This place is garbage. They’re either incompetent or unethical or both. More

Quick Lane is the best they are kind and make you feel that you are the only person in the bilding service. that you are the only person in the bilding service. More

Courteous, friendly and very helpful. Performed what I needed done in timely manner. pleasant waiting room. Performed what I needed done in timely manner. pleasant waiting room. More

Very good all around service. Fast repair time, good communication and professional service representative.. Truck returned clean. No problems afterwards. Fast repair time, good communication and professional service representative.. Truck returned clean. No problems afterwards. More

Excellent service, got 4 tires and an alignment done. Fast and efficient. This dealership always does a great job. Fast and efficient. This dealership always does a great job. More

I have never had a bad experience at priority Ford. Happy to always take my business there Happy to always take my business there More