Priority Ford Norfolk
Norfolk, VA
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We went in on Saturday morning just looking for a new car/truck. Everyone was pleasant and easy to work with during our visit. Norman, our salesperson was personable and made the process very easy. I sti car/truck. Everyone was pleasant and easy to work with during our visit. Norman, our salesperson was personable and made the process very easy. I still can't believe we walk out with the vehicle we wanted at a price we wanted in a little over 4 hours. It was the best experience I've had buying a car. More
Kevin was helpful, called with the prices before they started the work. Even though they did not address the ECM tire pressure sensor, they did address my main issue. started the work. Even though they did not address the ECM tire pressure sensor, they did address my main issue. More
Everyone is friendly, and this time my car was ready within an hour of opening, whereas before I had to keep getting sent home without my safety inspection. I tried a t least 5 times to have this done, within an hour of opening, whereas before I had to keep getting sent home without my safety inspection. I tried a t least 5 times to have this done, and I was finally able to get it, which made me less stressed. More
Wouldn't drop off over weekends, took several calls to get a sratus update. Once connected to tight person it went better, but should have updates. Dropped car Sat, appt Mon 9:30am, no update until 3 days get a sratus update. Once connected to tight person it went better, but should have updates. Dropped car Sat, appt Mon 9:30am, no update until 3 days after appt. Was a bit worried something bad happened to me car. Better and more frequent communication FROM service vs customer having to call and ask. Fix is good so would recommend, but still concerned my car was there over a week for a scheduled appt wo est. More
Priority Ford in Norfolk provides excellent customer service, knowledgeable staff, and a smooth, hassle-free drop-off and delivery. Thank you, Martha, for answering all of my questions and explaining t service, knowledgeable staff, and a smooth, hassle-free drop-off and delivery. Thank you, Martha, for answering all of my questions and explaining the stages of my car maintenance. More
Courteous, Knowledgeable, and Professional describes Amanda on getting my cars serviced in a timely manner. Amanda on getting my cars serviced in a timely manner. More
Sales team, salesman Shamar, was courteous, professional and answered all of my questions. The entire truck buying experience was fast and straight forward. Highly recommend visiting Priority Ford Norfolk i and answered all of my questions. The entire truck buying experience was fast and straight forward. Highly recommend visiting Priority Ford Norfolk if you are considering a new or used vehicle. More