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Priority Chevrolet Newport News

Newport News, VA

3.9
385 Reviews

12920 Jefferson Avenue

Newport News, VA

23608

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Showing 385 reviews

August 25, 2022

Friendly and Polite sales consultants helped us through the first time that we have ordered a new vehicle from the factory. We have now purchased four new vehicles from this dealership over many years. V More

by PA KID
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, Larry Fleming, John Sherman, Rick Williams, Joshua Dennis, Anna Goslin
Aug 26, 2022 -

Priority Chevrolet Newport News responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

August 23, 2022

We have received quality service from here each time we have had our vehicles in for service we currently have 3 vehicles serviced here on a regular bases More

by Chamberlain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Fox and our favorite Joshua Fox , John Sherman
Aug 23, 2022 -

Chamberlain responded

Thank you for the service we have received we are completely satisfied

July 20, 2022

The experience buying a car at Priority Chevrolet was amazing. Our salesperson Anna was awesome, very informative and helpful. Then Meghan gave us a ton of information making sure we knew exactly what we More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, Dwane Cochenour, Anna Goslin
Jul 22, 2022 -

Priority Chevrolet Newport News responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

July 14, 2022

I hadmy Chevy Colorado in the bodyshop for 9 weeks all I needed was a Axel ,Tire, and a Rim that was hit by another driver no body work was needed Every time I call the shop They couldn't tell me when t More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Fleming, Michelle Birdsong
Jul 14, 2022 -

Greg responded

This body shop is not on point @ all

June 30, 2022

I made an appointment for 8:15 , 29 Jun Dropped it off at7:45 29 jun It is now 9:45 am and my car is sitting where it was at 7:45 Dave Jones, GM —- What does having an appointment at 8:15 really mean More

by Colrdbtcol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Jones, John Sherman
Jul 01, 2022 -

Priority Chevrolet Newport News responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com. Thank you.

June 11, 2022

Anna Golsin was amazing! !!! She made the process simple and quick! Also got me into the car I wanted in my price range as requested!!! Go see ANNA More

by Tichole19!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mastermaker, Anna Goslin
Jun 15, 2022 -

Priority Chevrolet Newport News responded

Tichole19!, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Anna's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

May 14, 2022

My first new car purchase at the age of 20 was at Hutchens Chevrolet, which is now proudly owned and operated by Priority Chevrolet (at this Jefferson Avenue location now). As my journey through More

by savageh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ausura, David, Matt, John and many more. Parts team!!, Dan Macklin, John Sherman, Kris Blake, Naomi Weaver, George Mastermaker
May 17, 2022 -

Priority Chevrolet Newport News responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

May 14, 2022

Went to buy a truck that I had on order for over 3 months. My wife and I were excited. We had a simple question about the price of the vehicle compared to what it was supposed to be. Our sales lady More

by Kelvin A Youngs
Recommend Dealer
No
Employees Worked With
Meghan McHenry, Dave Jones, George Mastermaker, Anna Goslin
May 17, 2022 -

Priority Chevrolet Newport News responded

Kelvin, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

May 13, 2022

They were great in making us feel comfortable and the process was easy. We would definitely recommend to others. More

by moving2life
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mastermaker, Sade Plummer
May 16, 2022 -

Priority Chevrolet Newport News responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

May 13, 2022

Super friendly, helpful and respectful staff. My husband and I will be back to see them! More

by T.naumann921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sade Plummer
May 16, 2022 -

Priority Chevrolet Newport News responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

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