Priority Chevrolet Newport News

Amazing experience as a first time buyer, at this particular dealership. Staff was friendly, patient and over all just amazing. I would definitely recommend my family and friends. My sales person was particular dealership. Staff was friendly, patient and over all just amazing. I would definitely recommend my family and friends. My sales person was Sade and she is just awesome. Very friendly helpful and helped me get into the the exact vehicle that I wanted. During my visit I was also helped by George, and Justin as well and they were awesome as well. If there is ever a need for a new vehicle, I will definitely be returning back to work with them all. More

They made it quick and easy to purchase my truck! ! Sade, Justin and Dwayne were all very professional, friendly and knowledge! ! Sade, Justin and Dwayne were all very professional, friendly and knowledge! More

The buying process was smooth and Dan Macklin and the sales team were great. However, in my opinion, the true test of a business is the service after the sale. There were a few items that I purchased a sales team were great. However, in my opinion, the true test of a business is the service after the sale. There were a few items that I purchased and that had not yet been installed by the dealer that needed to be completed. In walks Meghan McHenry. Meghan has proven to be a total professional. She is easy to talk with, very knowledgeable and demonstrates a genuine concern for what is being done to get the necessary items installed in my vehicle. Meghan is type of individual that quickly demonstrates her desire to put me, the customer first. I was a customer service manager for over 30 years and continue to own part of a thriving business and I can tell you Meghan is just the type of employee I would want working for me. I hope the dealership will somehow recognize Meghan and reward her accordingly. Again, it is a pleasure to be working with Meghan and I look forward to seeing her again soon. Paul G. Neal 2022 Camaro More

From the time that Sade approached me in the lot, her smile and personality made me feel valued. Sade is very knowledgeable and answered all questions that I had about the vehicles. I was there for about smile and personality made me feel valued. Sade is very knowledgeable and answered all questions that I had about the vehicles. I was there for about three + hours and did not even realize time had flew by. We laughed while handling business. Sade is a superb sales consultant. OUTSTANDING!!! Supercalifragilisticexpialidocious 😊😊 all-around person . Glad to have the opportunity.. Thanks again for my new Malibu. James McDonald More

Screaming Sade! !!! Sade is one of the BEST Sales person I have ever worked with in purchasing a vehicle. I love her personality and energy. She takes the time to lis !!! Sade is one of the BEST Sales person I have ever worked with in purchasing a vehicle. I love her personality and energy. She takes the time to listen to what you want and also respect your budget. She’s not going to force anything on you that you’re not comfortable with and works hard to make sure she finds what you want. That is a true sales person. Working with her I can tell she is very passionate about what she do and take pride making sure her customers are satisfied. This customer here is very satisfied. Not only did we walk away with one vehicle she helped my husband find his dream car. When you think it can’t get no better, IT DOES. Her manager Justin put the icing on the cake. Justin was very friendly and knowledgeable on the financing side. He took the time to answer all our questions with no hesitation. He also negotiated with the banks to make sure that we were on our budget and can walk away feeling comfortable with our purchase. Truly a power team. Now my husband and I are beyond happy and feel so accomplished with not one but TWO purchases. All thanks to the help of Sade(sales) and Justin (manager). If you want a great experience like me and my family, don’t hesitate head straight over to Priority Chevrolet and ask for Sade. She got you!!!! More

They "care" about you until you purchase the vehicle, then they don't. Do not buy from here! then they don't. Do not buy from here! More

The dealership had exactly what was shown on the website. The staff were extremely friendly and helpful. The staff were extremely friendly and helpful. More

It’s easy to see why Sade was salesperson of the month. She listened to what we were looking for and helped us find the perfect vehicle for us. The manager Justin was also great and the lot attendant Mike She listened to what we were looking for and helped us find the perfect vehicle for us. The manager Justin was also great and the lot attendant Mike was friendly and clearly took pride in his work. More

By and large, a good experience. Rick was very open, knowledgeable, and cheerful. Our entire family was accommodated during the visit. The corn hole proved to be a good diversion for Rick was very open, knowledgeable, and cheerful. Our entire family was accommodated during the visit. The corn hole proved to be a good diversion for my kids. Meghan was an excellent sales associate using visuals to assist. The final associate we dealt with seemed to be more of a guys’ guy looking at my husband more than I who was listed as the primary owner and then using pink to indicate where I should sign. There was a delay with the mats which wasn’t too big a deal and then a misunderstanding about programming a new key. In the end it worked out so I am happy. More

Attempted to schedule an appointment for a state inspection on website and it wouldn't because it says inspections are first come first serve. Arrived at 7am when they open at 730 and was 2nd perso inspection on website and it wouldn't because it says inspections are first come first serve. Arrived at 7am when they open at 730 and was 2nd person in line. Spoke to service advisor who had an attitude when I Arrived and stated we will have to try and fit you in. 9 hours later after speaking with the general manager I get my car back. General manager only stated he will have a talk with his employees and said he is sorry for the mix up. Worst customer service I have ever been involved with. There is more to the story but I gave you the condensed version. More