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Priority Chevrolet Newport News

Newport News, VA

4.0
391 Reviews

12920 Jefferson Avenue

Newport News, VA

23608

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Showing 391 reviews

March 11, 2023

Wasn't sure what I wanted, that being new or used. The sales women that approached us was great. She helped us narrow things down and was overall really helpful!.. Great sales team at Priority Chevr More

by Upset one
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin was great (Manager), Meghan McHenry, Sade Plummer
Mar 14, 2023 -

Priority Chevrolet Newport News responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

February 18, 2023

Had a great experience with Josh and Anna. They were great. Even though I didn’t get the car I wanted , they put me in something I never thought I would purchase before and I love it. Wasn’t a More

by Tracey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Jones, Joshua Dennis, Anna Goslin
Feb 21, 2023 -

Priority Chevrolet Newport News responded

Tracey, we cannot thank you enough for your wonderful review of Priority Chevrolet Newport News and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

February 02, 2023

Meghan McHenry is the worst finance manager. Customer service is beyond unacceptable. Horrible communication skills and projects her negativity to customers. Mr. Elmer you should be ashamed fo More

by marissadiggs
Recommend Dealer
No
Employees Worked With
Meghan McHenry
Feb 06, 2023 -

Priority Chevrolet Newport News responded

The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at your earliest convenience. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

January 26, 2023

The employees greet with a warm welcome. Dealership has a happy, friendly and ready to help atmosphere. Easy and fast transactions. I was able to build my new corvette and received exact More

by Bonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Mike, Meghan McHenry, Teri Allen, Dan Macklin, Dwane Cochenour, Anna Goslin
Jan 26, 2023 -

Bonnie responded

If you want a fast, easy process to purchase a new or used vehicle Priority Chevrolet in Newport News VA is the place to go. You will receive the best customer service whether you're trading or buying outright. My experience in building my new corvette was an awesome experience. I highly recommend Priority.

December 02, 2022

Scheduled oil change takes way too long! I’ve waited a minimum of three hours each visit. This is completely unacceptable!! More

by rarnold051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sherman
Dec 03, 2022 -

Priority Chevrolet Newport News responded

Hi there. We are extremely sorry to hear of your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns regarding your visit, we encourage you to reach out to priorityrep@priorityauto.com.

October 31, 2022

Had a great experience buying my first brand new truck the dealership was none pushy and assisted in every way possible More

by Asdfghjk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Barros, Sade Plummer
Oct 31, 2022 -

Priority Chevrolet Newport News responded

Awesome news! Thank you so much for your review of our dealership! We hope to work with you again in the future.

October 29, 2022

Amazing experience as a first time buyer, at this particular dealership. Staff was friendly, patient and over all just amazing. I would definitely recommend my family and friends. My sales person was More

by Draughan2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Barros, George Mastermaker, Sade Plummer
Oct 31, 2022 -

Priority Chevrolet Newport News responded

Thank you so much for your review of our dealership! We are happy to hear you enjoyed your visit with our dealership - we hope to work with you again in the future.

October 27, 2022

They made it quick and easy to purchase my truck! ! Sade, Justin and Dwayne were all very professional, friendly and knowledge! More

by annedavis1318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwane Cochenour, Sade Plummer
Oct 28, 2022 -

Priority Chevrolet Newport News responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

October 25, 2022

The buying process was smooth and Dan Macklin and the sales team were great. However, in my opinion, the true test of a business is the service after the sale. There were a few items that I purchased a More

by pgnealsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, Dan Macklin, Dwane Cochenour
Oct 27, 2022 -

Priority Chevrolet Newport News responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Meghan assisted you in such a detailed and customized manner. Give us a call if you have any further questions! The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

October 17, 2022

From the time that Sade approached me in the lot, her smile and personality made me feel valued. Sade is very knowledgeable and answered all questions that I had about the vehicles. I was there for about More

by MackD1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sade Plummer
Oct 19, 2022 -

Priority Chevrolet Newport News responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Sade's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

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