Priority Chevrolet Newport News

I would have to rate this as my worst experience with a deal thus far. I purchased a truck from them over a month ago, I still have no paperwork, no tags. no communication. I have called and emailed and t deal thus far. I purchased a truck from them over a month ago, I still have no paperwork, no tags. no communication. I have called and emailed and texted, 23 days after signing the paperwork, I revived an email saying they needed an emissions, which is reasonable. what is not reasonable is finding out through this communication only that they filed in the wrong state. I still don't know what address they used, or if my credentials are floating in the ether. The salesman did not listen, and is not admitting to his mistakes. the business manager was too busy leaving for Paris to check, and the GM while genuinely attempting to do right, has no bearing over his staff or business practice. this is my dream truck, and now every time I look at it, I'm disappointed. More

This is the best dealership in the world! I will buy all of my cars from here! Robert outlaw and George mastermaker are amazing!!!! They worked it out for me and my husband and I could not be I will buy all of my cars from here! Robert outlaw and George mastermaker are amazing!!!! They worked it out for me and my husband and I could not be happier! More

Went to Priority Chevrolet Newport News to get info on a Trailblazer I found on the webb site. From the time I arrived in the showroom till the time I left with my new car. They all treated me like a VIP. Trailblazer I found on the webb site. From the time I arrived in the showroom till the time I left with my new car. They all treated me like a VIP. Sade Plummer was very, very helpful in my decision to get the Equinox instead of the Trailblazer. Knowing what I was really wanted by just asking questions until together we figured out what my needs for my forever car was. I have work in customer service for 35 years and your team at Priority chevy is the BEST! From Sade Plummer helping me pick out my car, to Justin Barros getting me the best deal within my budget, to Meghan McHenry doing the final sale paperwork. Everything was explained, questions answered, had me feeling complete satisfied with the purchase of my Equinox. Thanks again for everything and you will be my recommendation to all of my friends and family. More

Amazing service. This is my second time purchasing a vehicle from Priority Chevrolet, as well as have Sade Plummer as my sales person. Sade is overall amazing. She is This is my second time purchasing a vehicle from Priority Chevrolet, as well as have Sade Plummer as my sales person. Sade is overall amazing. She is very helpful, sweet, and very knowledgeable about the vehicles she’s putting you in. The process was fast, and I would definitely recommend her to all of my family, and friends as well as to anyone interested in purchasing a vehicle. More

Wasn't sure what I wanted, that being new or used. The sales women that approached us was great. She helped us narrow things down and was overall really helpful!.. Great sales team at Priority Chevr The sales women that approached us was great. She helped us narrow things down and was overall really helpful!.. Great sales team at Priority Chevrolet! More

Had a great experience with Josh and Anna. They were great. Even though I didn’t get the car I wanted , they put me in something I never thought I would purchase before and I love it. Wasn’t a They were great. Even though I didn’t get the car I wanted , they put me in something I never thought I would purchase before and I love it. Wasn’t as difficult as I thought being in a dealership would be. I definitely recommend coming here. Ask for Anna or Josh when you stop by and they will give you great customer service! More

Meghan McHenry is the worst finance manager. Customer service is beyond unacceptable. Horrible communication skills and projects her negativity to customers. Mr. Elmer you should be ashamed fo Customer service is beyond unacceptable. Horrible communication skills and projects her negativity to customers. Mr. Elmer you should be ashamed for employing such an unprofessional person. More

The employees greet with a warm welcome. Dealership has a happy, friendly and ready to help atmosphere. Easy and fast transactions. I was able to build my new corvette and received exact Dealership has a happy, friendly and ready to help atmosphere. Easy and fast transactions. I was able to build my new corvette and received exactly what I ordered. I'm very happy with the fast delivery and service. I'm a repeat customer and have been for years. Highly recommended! Thanks to Justin and Dan for the pleasant experience! More

Scheduled oil change takes way too long! I’ve waited a minimum of three hours each visit. This is completely unacceptable!! I’ve waited a minimum of three hours each visit. This is completely unacceptable!! More

Had a great experience buying my first brand new truck the dealership was none pushy and assisted in every way possible the dealership was none pushy and assisted in every way possible More