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Priority Chevrolet Newport News

Newport News, VA

3.9
385 Reviews

12920 Jefferson Avenue

Newport News, VA

23608

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Showing 385 reviews

March 08, 2020

Awesome service I worked with Michelle Birdsong at this dealership and she was awesome to work with and made the transaction simple and fast. I would see her next tim More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Birdsong
Mar 18, 2020 -

Priority Chevrolet Newport News responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. The Priority Chevrolet Newport News Team

March 05, 2020

Desales an approval process was okay but once the loan Desales an approval process was okay but once the loan had to be certified I wasn't notified by the salesperson of the necessity to to submit the doc More

by Pocahontas
Recommend Dealer
Yes
Employees Worked With
George Mastermaker
Mar 18, 2020 -

Priority Chevrolet Newport News responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! The Priority Chevrolet Newport News Team

February 26, 2020

Willing go the distance. We drove passed every Chevy dealer from the Oceanfront to Newport News, to do business with David Jones and Michelle Birdsong. From the family like w More

by Daddyshreds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Jones, Michelle Birdsong, Dwane Cochenour
Feb 27, 2020 -

Priority Chevrolet Newport News responded

Thank you for this amazing review of your experience with David and Michelle here at Priority Chevrolet Newport News! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Best, The Priority Chevrolet Newport News Team.

February 25, 2020

Haven't had dealings since Hutchins sold. Will hold my opinion until we have had dealings. What is with a 25 word minimum? So I guess this will make your quota of words. More

by wghjr
Recommend Dealer
Yes
Employees Worked With
John Sherman
Feb 27, 2020 -

Priority Chevrolet Newport News responded

Hello, and thank you for choosing Priority Chevrolet Newport News for your automotive needs. We strive to exceed the expectations for our customers and it seems that this time we didn’t earn a 5-star rating. We’d be grateful to hear more about your experience so we can strengthen this area of our customer service. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Best, The Priority Chevrolet Newport News Team.

February 24, 2020

I was so impressed with Rick William. He’s was beyond knowledgeable and super helpful. He took the time to make sure I was comfortable with my purchase and walked me through everything. I would recomme More

by Tiggy2020
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, Evan Dean, Rick Williams
Feb 25, 2020 -

Priority Chevrolet Newport News responded

Hi! Thank you for this great review! Rick is truly an exceptional employee and we appreciate him for giving you a great experience. Best, The Priority Chevrolet Newport News Team

February 19, 2020

Friendly, patient, professional. The entire experience was a pleasure. Rick really knows his stuff, and everyone at the facility was pleasant and kind. I especially enjoyed the Starbucks coffee. More

by gczar41654
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, Evan Dean, Rick Williams, Pascal Jones
Feb 24, 2020 -

Priority Chevrolet Newport News responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The Priority Chevrolet Newport News Team

February 15, 2020

Purchased previous vehicles here. Stellar servicing to all vehicles we have owned. Attentive to the customer needs and provides service satisfaction. Very Satisfying. Great Dealership. More

by mkw
Recommend Dealer
Yes
Employees Worked With
John Sherman, Kris Blake, Jeanne Martinez, Naomi Weaver
Feb 24, 2020 -

Priority Chevrolet Newport News responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Priority Chevrolet Newport News Team

February 15, 2020

My experience at Priority Chevrolet Newport News starts Pearians they got me the vehicle I want it at the price I want it and an excellent trade value for my vehicle please make sure that you come see Gil More

by Handlingit.cl
Recommend Dealer
Yes
Employees Worked With
Gil Brown
Feb 24, 2020 -

Priority Chevrolet Newport News responded

Thank you for letting us know how happy you were with your buying experience! I will make sure to pass on your kind words to the rest of our staff, and we hope to earn the opportunity to work with you again in the future. Best, The Priority Chevrolet Newport News Team.

February 13, 2020

Rick was GREAT! He worked with me to find a vehicle that met my needs and fit my budget! He is also a very polite, professional and friendly young man! I was REALLY impressed with him!! More

by rpm1367
Recommend Dealer
Yes
Employees Worked With
Rick Williams
Feb 24, 2020 -

Priority Chevrolet Newport News responded

Thank you for this wonderful review and rating! We are so happy to see that we provided quality service and helped you find a car that fit your needs! Please let us know if there is anything else we can do for you, we hope to see you again soon! Best, The Priority Chevrolet Newport News Team.

February 06, 2020

Rick is wonderful. We didn’t feel pressured when we were in the process of buying a car. We were amazed with the service. Thanks. More

by ayuenajok
Recommend Dealer
Yes
Employees Worked With
Rick Williams
Feb 12, 2020 -

Priority Chevrolet Newport News responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. The Priority Chevrolet Newport News Team.

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