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Priority Chevrolet Newport News

Newport News, VA

4.6
485 Reviews

12920 Jefferson Avenue

Newport News, VA

23608

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Showing 485 reviews

April 15, 2025

very helpful and very informative made me feel comfortable very prompt had my job done in no time at all More

by johnhgurganus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman, Kris Blake, Jeanne Martinez, Naomi Weaver
April 15, 2025

Priority Chevrolet provides the best customer service and satisfaction. Their use of technology is phenomenal. More

by roeschild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Meadows
April 13, 2025

Always have a good experience when bringing my vehicle in for repairs. Very pleasant staff personnel. More

by larryberry956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
April 10, 2025

It was a fast process but it wasn’t rushed I knew what I was looking for and the price range that I wanted to stay at and we were able to stay in that goal with the help of Ms.Marple and Mr.Aaron. More

by Nazir.S
Recommend Dealer
Yes
Employees Worked With
Caitlin Marple
April 09, 2025

Staff is courteous even though they are always very busy. They always apologized for the wait. More

by raymondvaladez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Male employee that usually is the duty driver
April 08, 2025

I brought my car in for inspection and oil change. They found some other issues that they recommended fixing, which I did. The work was done well, but it took longer than I expected and communication More

by jreisel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanisha
April 05, 2025

They took pretty good care of me with exception of their idiotic policy to not Drive me home or pick me up from my home in Poquoson. If I had known that before purchasing my truck, I would not have bought i More

by jprats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanisha
April 01, 2025

Stayed for 3 hours, the tracker sent to my phone never left the second step (Inspection). Told I would need new tires except they didn’t have them in stock and it would be two days before the tires would More

by Mic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sherman, Kris Blake, Jeanne Martinez, Naomi Weaver
March 29, 2025

This has been the fourth visit at the Newport News Branch. Everyone has always been super nice! The only Gripe I had my oil changed. However the meter in my Truck was not reset which I did myself wi More

by chuckdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name of the person that took care of me
March 28, 2025

Made appt on 3 consecutive days for 3 cars and all 3 were done in 2 days i felt like a VIP with the service that John and Tanisha gave me. It's always a pleasure getting my car services from yiur organizatio More

by Azdout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanisha, John Sherman
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