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Priority Chevrolet Newport News

Newport News, VA

3.9
385 Reviews

12920 Jefferson Avenue

Newport News, VA

23608

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Showing 385 reviews

August 11, 2021

1030 apt for an oil change and it's now 120. Terrible experience. Will not be back. How does an oil change take 3 hours? More

by M333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Sherman
Aug 11, 2021 -

Priority Chevrolet Newport News responded

We are sorry to hear of your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns regarding your visit, we encourage you to reach out to priorityrep@priorityauto.com.

July 29, 2021

Dwane was great ! He knew we were in a bit of a rush and had everything ready to go for us all while making us understand everything !! We appreciate you all ! Thank you again Dwane ! More

by Desi Jade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Macklin, Dwane Cochenour
Jul 31, 2021 -

Priority Chevrolet Newport News responded

We appreciate your kind words and positive feedback regarding our dealership, Desi! We look forward to working with you again in the future!

July 23, 2021

I came on the lot with an idea of what I wanted. Staff is very polite and professional. They didn’t exactly have the color I wanted, but they did whatever they could to get what I wanted. I also got more fea More

by Kayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kuhn-5 stars , Dave Jones, George Mastermaker, Dwane Cochenour, Sade Plummer
Jul 26, 2021 -

Priority Chevrolet Newport News responded

This is awesome news! Thank you so much for your review of our dealership, Kayla!

July 23, 2021

This was the most enjoyable car buying experience I've ever had. Anna Goslin picked the perfect vehicle that was exactly what I was looking for as soon as I walked on the lot. Meghan McHenry was extremely More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, Dwane Cochenour, Anna Goslin
Jul 26, 2021 -

Priority Chevrolet Newport News responded

We're happy to hear this - we truly appreciate your positive feedback! We look forward to working with you in the future, Jason!

June 23, 2021

Very relaxed dealership overall. Sade was the best, kept it straight forward, no corners cut. If you want someone to help you & provide useful information, please reach out for Sade. More

by Carl Buser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sade Plummer
Jun 26, 2021 -

Priority Chevrolet Newport News responded

Thank you so much for your review of our dealership, Carl! We look forward to working with you again in the future!

June 20, 2021

This is the 3rd vehicle we have bought from priority Chevrolet in the past two years. Our second time we were helped by Rick. They do an amazing job! So happy! More

by kimmunk34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Williams
Jun 20, 2021 -

Priority Chevrolet Newport News responded

We're happy to hear this! Thank you so much for your review of our dealership!

June 15, 2021

Everyone at the dealership is awesome and nice.. They make you feel welcomed and part of their family. This is my 2nd car from them. More

by laurie.barden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, Rick Williams
Jun 16, 2021 -

Priority Chevrolet Newport News responded

Laurie - we're absolutely glad to hear this! Thank you so much for your great review! Enjoy your new vehicle!

May 28, 2021

Ms. Sade was my sales person her and Ms. Abby. I started my first initial conversation with Ms. Abby she got the ball rolling and passed it to Ms. Sade and it was on from there . I got the car I wanted and More

by reginahill1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sade Plummer
May 28, 2021 -

Priority Chevrolet Newport News responded

We're absolutely glad to hear this! Thank you so much for your great review of our dealership!

May 23, 2021

Anna Goslin was my salesperson. And she rocked. And the coworkers that helped her were great also.smiling faces great attitudes lovely people will be back. More

by Teamkearney2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, Joshua Dennis, Abigail Rivera-Grady, Anna Goslin
May 25, 2021 -

Priority Chevrolet Newport News responded

We're happy to hear this! Thank you so much for your review!

May 20, 2021

Anna Goslin was the best. I have already given her name to a few of my friends. EMPLOYEE OF THE YEAR. Great service smiling faces More

by Nikitat64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat, Josh,, Joshua Dennis, Abigail Rivera-Grady, Anna Goslin
May 22, 2021 -

Priority Chevrolet Newport News responded

Thank you so much for sharing your great experience with our dealership! We look forward to working with you again in the future.

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