Priority Chevrolet Greenbrier

HORRIBLE SERVICE EXPERIENCE After having my car 7 days for a one day repair. When my car was finally done I went to pick it up. The porter went to get my car and after a 10 minut After having my car 7 days for a one day repair. When my car was finally done I went to pick it up. The porter went to get my car and after a 10 minute wait he walked in and was whispering into the advisors ear......they then told me the porter broke my shifter handle. (my car was there for a top repair and a transmission flush. They brought me the part they broke. and then told me I had to pay them to fix it.. after days of going back and forth with them I picked up a now broken car. WORST EXPERIENCE I HAVE EVER HAD THESE GUYS THINK THEY CAN DO ANYTHING TO A CONSUMER AND GET AWAY WITH IT More

Professional, organized and friendly. Upon arrival during my first visit I felt welcomed and was assured of quality service that proved ongoing throughout my entire experience. The Recept Upon arrival during my first visit I felt welcomed and was assured of quality service that proved ongoing throughout my entire experience. The Receptionist is respectful and knowledgeable. Mr. McPhearson is an AWESOME salesman!!! More

Hope you have time to wait Waited 4.5 hours for routine state inspection. Just needed new windshield wipers. Waited 3.5 hours for oil change. No car wash. Go to a differ Waited 4.5 hours for routine state inspection. Just needed new windshield wipers. Waited 3.5 hours for oil change. No car wash. Go to a different priority to have service performed. Too many excuses made for poor performance. Nothing but regrets with service and sales More

Highly Professional and Efficient Dealership 5 Stars! Met with James McPhearson who made the best of the situation when the initial vehicle I was interested in was no longer available. He took his time a Met with James McPhearson who made the best of the situation when the initial vehicle I was interested in was no longer available. He took his time and showed me some options and I left with a great vehicle (2019 Silverado). Process was EASY and James made sure it went that way. Could not be more complimentary of the team there and I’m seriously happy with my truck! More

1st car might as well be a new car Though I was very anxious throughout the whole process I never felt pressured and I remained the center of focus. Communication was always present and Though I was very anxious throughout the whole process I never felt pressured and I remained the center of focus. Communication was always present and I felt comfortable to express any questions or concerns. For a 19 yr old girl with no experience of dealerships James McPhearson took me under his wing and assured that I got a middle ground of what I wanted and really needed. Can’t even thank him enough and can’t wait to come back for an upgrade in 3-5 years. :) More

My Experience I had an awesome experience at Priority Chevrolet. Mr. McPhearson my sales rep knew a lot about the cars I was looking at and was very helpful in guid I had an awesome experience at Priority Chevrolet. Mr. McPhearson my sales rep knew a lot about the cars I was looking at and was very helpful in guiding me to my purchase. I would definitely recommend Mr. McPhearson to anyone looking to buy a car. More

How courteous James Mcphearson is great asset to the compan Being a second time buyer with priority James Mcphearson assistance is always on point and VERY professional. It's a pleasure working with him always. Being a second time buyer with priority James Mcphearson assistance is always on point and VERY professional. It's a pleasure working with him always. Does anything in his power to make the deal work. I recommend him to anyone More

Outstanding James gave us excellent service in the buying of our new vehicle. He made us feel very comfortable and easy going through the process. This is the 2nd James gave us excellent service in the buying of our new vehicle. He made us feel very comfortable and easy going through the process. This is the 2nd time I have brought a vehicle from him and the experience is always the same. More

Exceptional used car salesman Nate Behrens of Priority Chev I wanted to take the time to say that good men are hard to find but honest used car salesmen are even more rare. This exceptional young man sold us a I wanted to take the time to say that good men are hard to find but honest used car salesmen are even more rare. This exceptional young man sold us a car over a year ago, only because my b.s. detector never went off and he was upfront with us from get go. Simple, no glamor, no hype, just facts. So, just recently, the car was having some problems. After his shop checked it out I was uneasy with the diagnosis, mostly because of past underhanded tactics pulled with other dealerships, and I called to see if I could get his opinion because of the straight up way he presented himself before. Nate Behrens not only remembered me, my family and the car, he personally went back to service and reviewed all that was done. Afterwards he called me, explained what they had done, so I went to Priority and he made sure he came back to service to talk to me. He also got the service shop manager to explain the problem more indepth and told me they could work on it but the Nissan dealer would be better equipped to handle the problem, thus saving me money AND time the car spent in the shop. He totally restored my faith in the service department by taking the time to find the answers to my questions. Not only that, Nate called around to find us a loaner car but being the Friday before spring break, he couldn't. It took me forever to find one too. Even a few days after the car left his shop and went to Banister Nissan, he texted to find out what was going on with the car and asked that I please text when I got it back OR if I had any problems with the Nissan dealership. In the time Nate spent walking me through this whole process, he could have most likely talked to at least 4-8 potential buyers on his car lot but instead, he chose to help us. They say word of mouth is the best advertisement, I will post this anywhere I can because he is deserving of such. I am not easily impressed by many, the years have made me leary of anyone in sales or service but I can tell you Nate Behrens will be our whole family go-to-guy for car purchases. You will not find a more respectable, honest, genuine salesman as him. Also, the bumper to bumper warranty he tells you about, it's worth it, get it. It saved me ALOT of money. I also appreciate the time the shop manager and some of the service team took with me also. Frank at Banister Nissan did a great job keeping me informed and went to bat for me with the insurance company concerning used vs new parts. Nate, if you read this, we'll be seeing you in a year and a half when my son turns 16. More

Amazing Service James was so helpful and was very adamant about helping me get what I wanted. I couldn't have asked for someone better. I Love My new Tahoe!! Thank Yo James was so helpful and was very adamant about helping me get what I wanted. I couldn't have asked for someone better. I Love My new Tahoe!! Thank You James!!!! More