Priority Chevrolet Greenbrier
Chesapeake, VA
Filter Reviews by Keyword
By Type
Showing 304 reviews
HORRIBLE Sales team I was in class when receiving a call from my fiance about how the sales person was refusing "no" as an answer. She felt so threatened and forced to s I was in class when receiving a call from my fiance about how the sales person was refusing "no" as an answer. She felt so threatened and forced to sit there that she needed an excuse just to leave because of the sales person being aggressive. Stating "what does a couple dollars difference make since I know you just got a raise to cover the difference". I had the general manager call myself, and he didn't seem too bothered by the tactics used, and stated that the guy probably had a bad day. I understand people have bad days, but in the end when I said we'd wait to purchase a car he didn't have any remorse at the situation. Overall I'd suggest going anywhere else besides this priority chevy. More
Great buying experience They found the vehicle I was looking for and got it to the dealership quickly. Easy buying experience. Vehicle delivered clean and was explained to me They found the vehicle I was looking for and got it to the dealership quickly. Easy buying experience. Vehicle delivered clean and was explained to me. More
HORRIBLE SERVICE EXPERIENCE After having my car 7 days for a one day repair. When my car was finally done I went to pick it up. The porter went to get my car and after a 10 minut After having my car 7 days for a one day repair. When my car was finally done I went to pick it up. The porter went to get my car and after a 10 minute wait he walked in and was whispering into the advisors ear......they then told me the porter broke my shifter handle. (my car was there for a top repair and a transmission flush. They brought me the part they broke. and then told me I had to pay them to fix it.. after days of going back and forth with them I picked up a now broken car. WORST EXPERIENCE I HAVE EVER HAD THESE GUYS THINK THEY CAN DO ANYTHING TO A CONSUMER AND GET AWAY WITH IT More
Professional, organized and friendly. Upon arrival during my first visit I felt welcomed and was assured of quality service that proved ongoing throughout my entire experience. The Recept Upon arrival during my first visit I felt welcomed and was assured of quality service that proved ongoing throughout my entire experience. The Receptionist is respectful and knowledgeable. Mr. McPhearson is an AWESOME salesman!!! More
Hope you have time to wait Waited 4.5 hours for routine state inspection. Just needed new windshield wipers. Waited 3.5 hours for oil change. No car wash. Go to a differ Waited 4.5 hours for routine state inspection. Just needed new windshield wipers. Waited 3.5 hours for oil change. No car wash. Go to a different priority to have service performed. Too many excuses made for poor performance. Nothing but regrets with service and sales More
Highly Professional and Efficient Dealership 5 Stars! Met with James McPhearson who made the best of the situation when the initial vehicle I was interested in was no longer available. He took his time a Met with James McPhearson who made the best of the situation when the initial vehicle I was interested in was no longer available. He took his time and showed me some options and I left with a great vehicle (2019 Silverado). Process was EASY and James made sure it went that way. Could not be more complimentary of the team there and I’m seriously happy with my truck! More
1st car might as well be a new car Though I was very anxious throughout the whole process I never felt pressured and I remained the center of focus. Communication was always present and Though I was very anxious throughout the whole process I never felt pressured and I remained the center of focus. Communication was always present and I felt comfortable to express any questions or concerns. For a 19 yr old girl with no experience of dealerships James McPhearson took me under his wing and assured that I got a middle ground of what I wanted and really needed. Can’t even thank him enough and can’t wait to come back for an upgrade in 3-5 years. :) More
My Experience I had an awesome experience at Priority Chevrolet. Mr. McPhearson my sales rep knew a lot about the cars I was looking at and was very helpful in guid I had an awesome experience at Priority Chevrolet. Mr. McPhearson my sales rep knew a lot about the cars I was looking at and was very helpful in guiding me to my purchase. I would definitely recommend Mr. McPhearson to anyone looking to buy a car. More
How courteous James Mcphearson is great asset to the compan Being a second time buyer with priority James Mcphearson assistance is always on point and VERY professional. It's a pleasure working with him always. Being a second time buyer with priority James Mcphearson assistance is always on point and VERY professional. It's a pleasure working with him always. Does anything in his power to make the deal work. I recommend him to anyone More
Outstanding James gave us excellent service in the buying of our new vehicle. He made us feel very comfortable and easy going through the process. This is the 2nd James gave us excellent service in the buying of our new vehicle. He made us feel very comfortable and easy going through the process. This is the 2nd time I have brought a vehicle from him and the experience is always the same. More