Priority Chevrolet Greenbrier

New Silverado We traded in our 2016 Silverado for a 2020 Silverado. James McPhearson was our sales rep. He is extremely knowledgeable, patient and made the whole p We traded in our 2016 Silverado for a 2020 Silverado. James McPhearson was our sales rep. He is extremely knowledgeable, patient and made the whole process a breeze. He listened to exactly what we wanted and made it happen. From test driving multiple vehicles to walking out with a brand new set of keys, we were in and out finished with the transaction in a few hours. We would definitely purchase another vehicle from James and Priority Chevrolet. More

brand new Tarx 2020 this process was very easy for me. I am a 20 year old and James took the time to help me understand the process and gave me different options that fit this process was very easy for me. I am a 20 year old and James took the time to help me understand the process and gave me different options that fit my budget.i will most defently be back for car #2 thank you again. More

My credit report was hit over 10 times during the credit check process, plugging my credit score down a total of 4-5 points, ridiculous!! check process, plugging my credit score down a total of 4-5 points, ridiculous!! More

Took 2+ hours just for a simple oil change with two weeks notice for an appointment I scheduled after this Chevy 2019 Colorado im gonna have to go with a Ford much better quality and service. Don’t come here notice for an appointment I scheduled after this Chevy 2019 Colorado im gonna have to go with a Ford much better quality and service. Don’t come here. More

The best car buying experience. Thanks to Mr.James McPhearson,he made my experience easy and painless,he took the time to listen and walk me through the whole process.Thanks to the s Thanks to Mr.James McPhearson,he made my experience easy and painless,he took the time to listen and walk me through the whole process.Thanks to the staff. More

Service Department letting me down again! So I am not sure if there are others having similar issues but when I take my Silverado in for maintenance the Emissions has issue every time we leave So I am not sure if there are others having similar issues but when I take my Silverado in for maintenance the Emissions has issue every time we leave dealership. One time they said it was a bent sensor not allowing it to complete a regen cycle (diesel truck). Next time we had it back for a day and the "sensor" came unplugged. We left dealership yesterday and again it started but wont complete a regen cycle. It fails out and goes to reduced power mode. This is ridiculous. We have not once been through an oil cycle without returning to dealer to get it fixed. Mr Bob Backus assured me there wasnt going to be more issues. YOU are a failure if you cant figure out what your department is screwing up! More

This dealership is terrible. They will promise you the world when selling to you. Priorities for life are a complete scam and waste of time. Oil changes take 3-5 hours with an appointment. Car inspections world when selling to you. Priorities for life are a complete scam and waste of time. Oil changes take 3-5 hours with an appointment. Car inspections will always result in needing some type of part or service. The customer service in the service department is terrible More

Pleasant day at Priority Chevrolet I went to the dealership yesterday from a letter I got in the mail from my credit card company. I had been thinking about upgrading and giving my car I went to the dealership yesterday from a letter I got in the mail from my credit card company. I had been thinking about upgrading and giving my car to my daughter so that I do not have to take her back and forth to work anymore recently, so I stopped in. I worked with Antoine Pope. He was amazing. I cant believe how smooth the sale went from the salesperson to the finance department and the whole 9! I would highly reccomend him and Priority Chevrolet for your car buying needs! More

No respect or response Over the years I have bought 3 new trucks from Priority Chevrolet. This is the first used one. I paid more for this truck than most of there new cars! Over the years I have bought 3 new trucks from Priority Chevrolet. This is the first used one. I paid more for this truck than most of there new cars! The salesman said it was going to be deep cleaned before I picked it up. Well it wasn't which wasn't that big of deal. When I hopped in there was less than a 1/4 tank of gas. He said they don't fill used vehicles up. That's ok too but I asked about a second set of keys. The salesman said he would check on them. I texted him the next day and he forgot, ok so the next day I texted him again and nothing. Yesterday I chatted on line and they said a manager was going to call me. To say the least no response so I went online again and they said the manager would call me. Well still waiting. It seems if you don't buy a new car ( no the cost) your not worth their time after the deal is done. More

HORRIBLE Sales team I was in class when receiving a call from my fiance about how the sales person was refusing "no" as an answer. She felt so threatened and forced to s I was in class when receiving a call from my fiance about how the sales person was refusing "no" as an answer. She felt so threatened and forced to sit there that she needed an excuse just to leave because of the sales person being aggressive. Stating "what does a couple dollars difference make since I know you just got a raise to cover the difference". I had the general manager call myself, and he didn't seem too bothered by the tactics used, and stated that the guy probably had a bad day. I understand people have bad days, but in the end when I said we'd wait to purchase a car he didn't have any remorse at the situation. Overall I'd suggest going anywhere else besides this priority chevy. More