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Priority Chevrolet Greenbrier

Chesapeake, VA

2.0
302 Reviews

1495 S Military Highway

Chesapeake, VA

23320

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Showing 302 reviews

July 15, 2021

On Fri. July 9th I delivered my new 2019 Silverado truck for undercoating as per sales agreement. When I got my truck back the rear bumber was dented. They told me they are NOT responsible for any damage o More

by msy7481349
Quality Of Work
Recommend Dealer
No
Employees Worked With
My salesman was ,Ed Lee, Service was Rick
Jul 15, 2021 -

msy7481349 responded

I already was chatting with Marrisa result Crickets, I think she is a bot!

Jul 16, 2021 -

msy7481349 responded

I alreadyhave.

June 27, 2021

I have been dealing with Priority for over 25 years. I have never experienced any issues with service or the associated partners. I trust in this dealership. They have always been up front with me even th More

by GAAZABIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Goodhope
Jun 29, 2021 -

Priority Chevrolet Greenbrier responded

This is awesome news! Thank you so much for your review of our dealership - we look forward to working with you again in the future!

June 12, 2021

I bought a brand new car and the speaker was cracked so they agreed to replace it. We made and appointment once the speaker arrived to have it installed. We waited over 3 hours with no communication that More

by Thing_2_2008
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Employee not listed
Jun 15, 2021 -

Priority Chevrolet Greenbrier responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Jun 15, 2021 -

Thing_2_2008 responded

I want to add that they did replace the whole door panel because it was a whole unit, so I don't know how they damaged it in the first place, but still acted like they didn't care about it when i broght it to their attention.

June 07, 2021

THIS IS THE 2ND REVIEW THAT I HAVE WRITTEN ON THIS DEALERSHIP THE FIRST REVIEW I RECANTED BECAUSE I THOUGHT I WAS TOO HARSH BUT APPARENTLY NOT HARSH ENOUGH I HAVE BEEN LITERALLY AFRAID TO TAKE MY C More

by Willie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Orlando Goodhope, Cindy Harrell, Kendell Browne, Bob Backus
Jun 08, 2021 -

Priority Chevrolet Greenbrier responded

We apologize for your poor experience with our dealership. We are always working to better our services to meet customer satisfaction. If you have further concerns, reach out to priorityrep@priorityauto.com.

April 22, 2021

From the day I looked online and saw how much of a good deal they had on trucks to today when I found out that after leaving my truck there for an entire day thinking the oil had been changed it has been n More

by imborn2praze@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Knox, James McPhearson
Apr 24, 2021 -

Priority Chevrolet Greenbrier responded

We are extremely sorry to hear that this was your takeaway after visiting our dealership. We highly encourage you to reach out to priorityrep@priorityauto.com with further concerns so that our team can address any and all issues.

March 28, 2021

Service: I made an appointment 2 weeks in advance so I could arrange transportation while my vehicle was being serviced. Simple state inspection and a tire repair. Dropped off my truck the evening prior u More

by manfmlox2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Morales
Mar 31, 2021 -

Priority Chevrolet Greenbrier responded

We're sorry to hear about your poor experience with our dealership. We never want our customers to feel this way - we encourage you to reach out to priorityrep@priorityauto.com so that our team can further address the issues you experienced.

February 19, 2021

This dealership is crooked and so are the salesman. I brought two trucks from this Priority Chevrolet and each time it was a bunch of bull. I WILL NEVER BUY FROM THIS DEALERSHIP EVER AGAIN. THEY ARE ALL More

by Jsanford608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kerry McPherson, Melvin Nichols, William Parks, Michael Boatright
Feb 21, 2021 -

Priority Chevrolet Greenbrier responded

We are very sorry to hear about your poor experience with our dealership. We never want our customers to feel this way and we would like to hear more on your experience so please reach out to priorityrep@priorityauto.com so we can further address your issues.

January 25, 2021

Scheduled a 9am appointment for an alignment of my 2020 trail boss. I asked the service advisor about how long it would take and he responded with 2 - 2.5 hours. Decided to wait since that didn’t seem to b More

by Uspeedg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Knox
Jan 29, 2021 -

Priority Chevrolet Greenbrier responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Priority Chevy Chesapeake Management Team, 757-424 1811, PriorityRep@PriorityAuto.com

January 19, 2021

My husband and I have been researching to buy a new truck for months. We spent numerous hours online looking at options and inventory. We were excited to see that the Chevrolet Silverado 1500 Trailboss LT wa More

by cookds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Brown
Jan 22, 2021 -

Priority Chevrolet Greenbrier responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Priority Chevy Chesapeake Management Team, 757-424 1811, PriorityRep@PriorityAuto.com

November 22, 2020

A HUGE thank you to Sabrina and Dave !!! You two are awesome ! I purchased a new vehicle today and could not have been happier with the customer service I received. I would HIGHLY recommend Sabrina fo More

by merryhelen13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina
Nov 25, 2020 -

Priority Chevrolet Greenbrier responded

We cannot thank you enough for your wonderful review of Priority Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Priority Chevy Chesapeake Management Team, 757-424 1811, PriorityRep@PriorityAuto.com

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