Priority Chevrolet Greenbrier
Chesapeake, VA
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I enjoyed the overall experience buying my new Chevy Camaro. The people were very friendly and didnt over crowd us. We traded in our car on this purchase and it was a WANT buy not a Need and they made Camaro. The people were very friendly and didnt over crowd us. We traded in our car on this purchase and it was a WANT buy not a Need and they made us feel comfortable and relaxed. They understood what our concerns were and worked had with us to get to a Happy Medium and I love my car! :O) The service packages that we purchased were explained to us in detail and not pushed which I have never had at any other dealrship. Everything was explained and questions answered no matter how many asked or the number of times asked. I really felt that they cared about what we wanted And needed. More
This was by far the best car-buying experience I've had hands down! The buying process was quick and virtually hassle-free. The sales and admin people were pleasant to deal with. The sales rep actually gav hands down! The buying process was quick and virtually hassle-free. The sales and admin people were pleasant to deal with. The sales rep actually gave me a walk-thru of my new car to familiarize me with it's features and set up my OnStar service. The sales rep and sales manager has followed up with me numerous times since my purchase to ask if I was still satisfied with my new vehicle. I can't recall any other dealerships that I've purchased cars from that were this pleasant and professional. I would highly recommend this dealership to anyone! More
The experience was wonderful as always. This is my second car from priority Chevrolet and certainly not my last. The customer service goes above and beyond and the entire team makes the whole car buying proc car from priority Chevrolet and certainly not my last. The customer service goes above and beyond and the entire team makes the whole car buying process a nice one! The entire team is very accommodating and provides not only great customer service but outstanding car service as well. Their priorities for life program is terrific. More
I previously went to Carmax and looked into trading in my Civic for an Equinox. My sister talked me into going to Priority "just to look". Priority offered me more for my trade in, and the same price for an Civic for an Equinox. My sister talked me into going to Priority "just to look". Priority offered me more for my trade in, and the same price for an Equinox of the same year as Carmax. I was very pleased with the numbers. When anyone I know is looking for a car, and when I am ready to make another purchase, I will heading to Priority! More
Ed was very helpful and available during the entire process. He answered all of our questions and was a pleasure to work with. He was very knowledgeable about the car and provided awesome customer serv process. He answered all of our questions and was a pleasure to work with. He was very knowledgeable about the car and provided awesome customer service. I would definitely recommend buying a car through Ed and Priority to anyone! More
This is the best dealership I have ever been to! All the employees treated my husband and I very well! I know I will never buy a car anywhere else! I am very pleased with all the service we got while purcha employees treated my husband and I very well! I know I will never buy a car anywhere else! I am very pleased with all the service we got while purchasing the car! I love my car and am looking further to doing business in the future with Priority Chevrolet! :) More
This was the fifth car we purchased at Priority with Ed Williamson. His outstanding service and assistance every single visit has made this our go to dealer and salesman. Everyone at Priority is friendly Williamson. His outstanding service and assistance every single visit has made this our go to dealer and salesman. Everyone at Priority is friendly and helpful. Ed recognizes the different needs each family member has had when in comes to cars and has been extremely helpful in the selection of the perfect car! The business office folks (Shane and Stephanie) were superb as always. I appreciate that the General Manager checks in with us each visit too! More
Service Dept high pressures you for frequent(!) flushes to ENGINES, TRANSMISSIONS, FUEL-SYSTEMS. These procedures are not recommended by G.M. This dealership is stealing from non-savy consumers. I've drive to ENGINES, TRANSMISSIONS, FUEL-SYSTEMS. These procedures are not recommended by G.M. This dealership is stealing from non-savy consumers. I've driven G.M. vehicles for 200K miles without need of these flushes, by servicing following manufacturers schedules. These 3 mentioned flush-services are contraversal, because powerful solutions may damage seals. Many years ago a Fuel-system flush damaged one fuel injector. New injecter cost $120 + about $700 labor. I learned the hard way. More
I have figured out why Priority needs to have beauty salons, restaurants and child care facilities: Because you might have to move in to get your car serviced! My daughter took her car to have a "free salons, restaurants and child care facilities: Because you might have to move in to get your car serviced! My daughter took her car to have a "free" state inspection performed. She was the first customer there when they opened. She was told she probably shouldn't wait because it might be a "couple of hours" before they were finished. It took them EIGHT hours to do a half hour state inspection. In the mean time, she had to wait around all day, without a car, for them to get to her (I guess the paying customers are given PRIORITY). Maybe they should add a church, a grocery store and even a school! If it takes them eight hours to do a simple state inspection, I can only imagine how long it would take to do a complicated repair! More
I purchased 2007 Chevy(new)in PA. I moved to VA use Priority SERV-DEPT 2 yrs. SERV-DEPT tries to sell UNNECESSARY maint -NOT specified by G.M. My car has very low miles. Once, they did NOT know if my Priority SERV-DEPT 2 yrs. SERV-DEPT tries to sell UNNECESSARY maint -NOT specified by G.M. My car has very low miles. Once, they did NOT know if my Chevy had fuel-filter! Wanted $20 labor for bulb replacement(easy access). Inefficient communications within SERV-DEPT. Customer needs to speak/repeat to multiple service people, about car needs/problem. Difficult to give/get work info correct. Car is returned greasy. Lucky with service dept so far. I'm looking for better shop for less aggrevation. More