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Priority Chevrolet Greenbrier

Chesapeake, VA

2.0
302 Reviews

1495 S Military Highway

Chesapeake, VA

23320

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Showing 302 reviews

August 04, 2022

Don't believe the hype of "free oil changes and state inspections" sure, they are free, but plan on sitting there for HOURS. Just called to schedule an appointment for my oil change and inspection, beca More

by Lety
Recommend Dealer
No
Employees Worked With
Can't remember her name- at check in. She's great, Zach Woods
Aug 05, 2022 -

Priority Chevrolet Greenbrier responded

We apologize for your poor experience with our dealership. We are always working to improve our services to meet customer expectations. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com.

August 01, 2022

Another crappy day at the this dealership. .. oil change and state inspection.... 3 hours now! If you offer free inspections, and oil changes, hire more auto technicians!!! Your time is not va More

by Ditloco
Customer Service
Recommend Dealer
No
Employees Worked With
Priority chevrolet dealership
Aug 05, 2022 -

Priority Chevrolet Greenbrier responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com.

May 24, 2022

I had an appointment to bring my auto in for service and was told that they would need to keep it overnight.I get a call now telling me that they will need my auto for 3 days for service. This serviced depa More

by Mosier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know.
May 26, 2022 -

Priority Chevrolet Greenbrier responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns regarding your experience, we encourage you to reach out to priorityrep@priorityauto.com.

May 23, 2022

First I purchased a brand auto and was told that the service contract that I purchased would not go up. Guess what it went up. I wonder how many other people got that same promise. Next I was suppose to More

by Mosier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know
May 26, 2022 -

Priority Chevrolet Greenbrier responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns regarding your experience, we encourage you to reach out to priorityrep@priorityauto.com.

May 17, 2022

Used car department was not friendly. One consultant was talking about his traffic stop from years ago. Falling asleep @ the wheel. Luckily I was only there to visit my brother. Sales te More

by Customerservicesucks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Pope
May 19, 2022 -

Priority Chevrolet Greenbrier responded

We apologize for your poor experience while visiting our dealership - we hope to better meet your expectations in future visits. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com.

April 29, 2022

SERVICE SUCKS LONG WAITS FOR NO REASON THIS IS THE WORSE DEALERSHIP EVER. 3-4 HOUR WAIT FOR AN INSPECTION OR OIL CHANGE IS RIDICULOUS. CLEARLY THE HIGHER UPS DO NOT CAR NOR READ THE REVIEWS. More

by TEE
Recommend Dealer
No
Employees Worked With
MORALES
May 03, 2022 -

Priority Chevrolet Greenbrier responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com

May 04, 2022 -

TEE responded

This is the robotic automated response. I waited 5 hours for an inspection. I'll be reaching out. Others were fussing and complaining this place is a pure joke. I wish I could give a zero rating. I should've known 3 yrs ago when I went to purchase my vehicle and they "couldn't find it". Please do better

April 12, 2022

I will not buy a car or truck from another dealer. Priority is First Class!!! From sale, financing to service our experience was and always is great. I'd be remiss if I didn't specifically mention More

by Raymond013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Morales
Apr 14, 2022 -

Priority Chevrolet Greenbrier responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Priority Chevy Chesapeake Management Team, 757-424 1811, PriorityRep@PriorityAuto.com

April 11, 2022

I purchased 2016 Chevrolet Silverado on 2/22/22 - I drove this vehicle to work for 29 days - on the 29th day after work , I unhooked our trailer and went leave for dinner- the change fuel filter light came o More

by 819cameras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bella
Apr 15, 2022 -

Priority Chevrolet Greenbrier responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Priority Chevy Chesapeake Management Team, 757-424 1811, PriorityRep@PriorityAuto.com

April 08, 2022

I would not recommend this dealership to anyone lately. Save your money and your sanity. I took my car in for a routine oil change on Thursday and they over filled it significantly, causing engine dama More

by Asubasavage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cindy Harrell, Bob Backus
Apr 08, 2022 -

Priority Chevrolet Greenbrier responded

We are sorry to hear of your poor experience with our dealership. We are always working to improve our services to meet customer expectations so that our customers never feel this way. If you have further concerns regarding your visit, we encourage you to reach out to priorityrep@priorityauto.com.

March 25, 2022

The sale experience was rough and I paid cash. Took four days after payment was made to pickup vehicle. Service is a joke! You must pay for the priority warranty each visit. After they performed t More

by Chevy man
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Mar 28, 2022 -

Priority Chevrolet Greenbrier responded

We apologize for your poor experience with our dealership. We are always working to improve our services to meet customer expectations. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com.