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Priority Chevrolet Greenbrier

Chesapeake, VA

1.9
303 Reviews

1495 S Military Highway

Chesapeake, VA

23320

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Showing 303 reviews

July 12, 2013

It was time to consider a newer car with many miles on the Equinox that James McPherson had previously sold me. James was such a good person to work with before, that going into the dealership, I asked t More

by jesmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McPhearson
Jul 16, 2013 -

Priority Chevrolet Greenbrier responded

Thank you very much for being such a loyal member of the Priority Chevrolet family. Receiving such kind words about our employees is truly appreciated, and we are thrilled that James continues to provide you with exemplary customer service. We’ll be sure to pass your review along to James and the rest of our staff. Congratulations on your new vehicle and thank you again for being part of our family.

July 10, 2013

After loosing my Husband of 10 years recently, my previous car was also on it's last breaths. I was recommended to visit the Priority Chevrolet team near my residence. Upon entering the parking lot More

by wonnielove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Mcphearson and Jay Cunningham, James McPhearson, Jay Cunningham
Jul 10, 2013 -

Priority Chevrolet Greenbrier responded

Thank you very much for your kind words and welcome to the Priority Chevrolet family. We know you have many options when looking for a new vehicle, and we are thrilled that you chose Priority Chevrolet. James and Jay are wonderful assets to our team, and we’ll be sure to pass your review along to our staff. Congratulations on your new vehicle; we look forward to serving you for many years to come. If you have any questions or need anything, do not hesitate to contact us. Thank you.

July 01, 2013

If you live in the Hampton roads area and you're looking to buy a car choose Priority Chevrolet and ask for James McPhearson. He was recommended to me and boy was he great. I didn't even know what k More

by BrookeLewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McPhearson, James McPhearson
Jul 02, 2013 -

Priority Chevrolet Greenbrier responded

Congratulations on your new vehicle, and welcome to the Priority Chevrolet family. As a premier dealership in the Hampton Roads community, we strive to provide exceptional customer service with each visit. We are very pleased that James provided you with a friendly, courteous and knowledgeable experience. We know you have many dealership options when searching for a vehicle, and we are thrilled that you chose Priority Chevrolet. Thank you for taking the time to share your experience, we’ll be sure to pass your kind words along to our staff. Congratulations again!

June 06, 2013

My wife and I made an appointment to look at a vehicle. We already knew which model and trim we were interested in before we arrived and told them as much. When we arrived the vehicle we wanted to see was More

by kenklee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McPhearson, James McPhearson
Jun 10, 2013 -

Priority Chevrolet Greenbrier responded

Thank you for choosing Priority Chevrolet and welcome to the family. We are thrilled that James was able to provide you with exceptional customer service throughout the process, and you found the perfect vehicle to suit your needs. Congratulations on your new vehicle; we look forward to serving you for many years to come.

May 30, 2013

Went in with a set price. Looked at a truck that i liked. Told Todd i wanted to get the truck for under my set price thousands of dollars less then what i had on me. He turned around and got me a be More

by CarsonDaily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Erhardt
May 30, 2013 -

Priority Chevrolet Greenbrier responded

Congratulations on your new vehicle and welcome to the Priority Chevrolet family. We truly appreciate you taking the time to share your recent experience. At Priority Chevrolet, we strive to provide every customer with a professional, friendly and worry free experience, and we are thrilled that Todd was able to provide just that. We look forward to serving you for many years to come, and congratulations again!

May 29, 2013

The dealership was great and Todd was absolutely wonderful. I could not have had a better or smoother experience and have sent my customers there as well. More

by carrie2314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Erhardt
May 29, 2013 -

Priority Chevrolet Greenbrier responded

Thank you for your positive sentiment. We are thrilled to hear Todd was able to make the car buying experience smooth and enjoyable, and we will be sure to pass your kind words along to him and the rest of the staff. Welcome to the Priority Chevrolet family; we look forward to serving you for many years to come.

November 02, 2012

I called in for a Chevy cruz and was told the price of 17,767. I came In two days later October 29th and was told same car 20,038.. I was told that the price went up because of the newer models coming in. More

by carlover88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Davenport, Pope
Nov 26, 2012 -

Priority Chevrolet Greenbrier responded

Thank you for your feedback. At Priority Chevrolet we strive to provide exceptional customer service and support in all aspects of the car buying process. We would like the opportunity to reach out to you to further understand your experience. At your convenience please private message us your name, contact information and a good time to reach you and we will have our Sales Manager contact you immediately. Or if you prefer, you may also contact Adam Sgroi at 757.424.1811 and he will be happy to assist you. We’d truly appreciate the opportunity to rectify any situation, and work with you to reach an amenable solution. Thank you.

October 27, 2012

- I received a service-coupon in mail, for a free oil-change. I went to Priority for this simple service, March 28, 2012. I FORGOT TO PRESENT COUPON, BEFORE the service. - So when my car was done, I More

by krninva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3
Nov 13, 2012 -

Priority Chevrolet Greenbrier responded

Thank you for your review. We appreciate receiving feedback from our valued customers. Our goal is to ensure that every customer is treated like they are a part of the Priority Chevrolet family, and we always strive to put our customers’ needs first. We understand your frustrations, and would like the opportunity to speak with you to understand your experience better. Please message us your name, and we will contact you immediately. We’d truly appreciate the opportunity to rectify any situation, and work with you to reach an amenable solution. Thank you.

July 15, 2012

The people at Priority Chevrolet (especially, Mr. Adam Sgroi),go the extra mile to make sure you are satisfied. I will be sure to make my next vehicle purchase at Priority Chevrolet. More

by John Frohock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sgroi
Jul 30, 2012 -

Priority Chevrolet Greenbrier responded

Thank you for your feedback Mr. Frohock. Customer satisfaction is our number one priority at Priority Chevrolet, and we are sorry to hear you are displeased with your experience. We would truly like to speak with you; in an effort to learn more about your recent experience. Our General Sales Manager, Mr. Sgroi, has reached out by phone, but unfortunately has not been able to reach you to this point. We will keep trying to get in touch, or if you would like, at your convenience please give us a call at 757-424-1811 and Mr. Sgroi will be happy to assist you. Thank you.

Aug 29, 2012 -

Priority Chevrolet Greenbrier responded

Thank you for your positive sentiment, Mr. Frohock. It is truly an honor to receive such kind words. Customer satisfaction is our top priority, and we are happy to hear that Mr. Sgroi and our team at Priority Chevrolet were able to provide you with exceptional service and support. We look forward to working with you, and should you have any immediate questions or concerns, please do not hesitate to contact us. Thank you.

March 23, 2012

Stories started on the phone before we left Maine and headed to Virginia to trade our older car for a new one. Was told we would qualify for discounts (that we thought did not apply, sure enough when w More

by doIlooklikeafool
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Anderson, James McPhearson others
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