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Priority Chevrolet Greenbrier
Chesapeake, VA
302 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 302 reviews
October 23, 2013
Our experience at the dealership could not have been better. Our saleperson, Bud Chappell, was terrific. He knew all the truck inventory on the lot, including vehicles that had just arrived via transp better. Our saleperson, Bud Chappell, was terrific. He knew all the truck inventory on the lot, including vehicles that had just arrived via transport the afternoon before our visit to the dealership. Bud was able to "talk trucks" with my husband on all aspects of the vehicles - engines - towing capacities - accessories - even aftermarket options without missing a step - which is not an easy task. When it came to pricing - Dave Jones did an incredible job. We initially came in to take advantage of the rebates on the 2013 Silverados but when we saw the redesigned 2014 Silverados - we fell in love with them. We were concerned that because of the rebates on the 2013 trucks, we would not be able to get a good deal on a 2014 truck. Boy were we wrong - we got a great deal. Lastly, Billy Jones in financing was wonderful as well. He wanted to be sure that not only did we get the best deal on the pricing end of the transaction but the best financing possible as well. He patiently answered my questions as we went through each number line by line. My husband and I could not be more pleased. Kudos to the Priority Chevrolet Team! More
by 3goldens
Employees Worked With
Bud Chappell, Dave Jones, Billy Jones
October 14, 2013
General Manager, Bill Schineider, seemed to honestly try to resolve the issue with the first Malibu my daughter and I bought, but found that the after market heated seats option which was the reason we purc to resolve the issue with the first Malibu my daughter and I bought, but found that the after market heated seats option which was the reason we purchased the car could not honored since the option did not work on the front passenger seat. As a result he worked with the Sales manager, Dave Jones, to find a suitable upgrade that had the heated seats. He offered us the two vehicles to choose from, to exchange the vehicle we were having problems with to one that had the options we had paid for and did not receive. We accepted the exchange vehicle, Malibu LTZ2, with the understanding that we were getting the USAA Pricing and the best deal that the Sales Manager could offer. I feel that we were cheated in the deal because we were given the Trade In pricing for the exchanged car which means that we lost almost $4,000 by switching cars. The switch was offered by Bill Schineider because of the dealerships inability to provide the vehicle with with the options we purchased and because of multiple problems we were having with the vehicle, and since the switch was offered and not requested there should not have been any penalty imposed on us. It was a pleasure to work with James McPhearson, he helped us through the paperwork for the exchange and personally showed us all of the options and controls in the new Malibu, and let us know that he was there to help us with any issue we had with the car as long as we had it. We have been disappointed with the gas mileage on both Malibu's. The new one is doing a lot better than the first one, but it is only getting the minimum mileage per gallon listed for city driving even though most of the mileage has been highway driving. We are very happy with the Malibu except for the gas mileage. We are also pleased that Bill Schineider offered to pay for our warranty service. If it wasn't for the feeling that we got ripped off by getting the trade in price for the first Malibu, we would recommend Priority Chevrolet and would purchase our next Chevy from them. More
by MalibuLTZ2
Employees Worked With
Bill Schneider, Dave Jones, James McPhearson, Rasheed Zorquany, Kimberly Tibbitt
October 02, 2013
Had a fantastic purchase experience. Enjoyed everyone, Brandon was funny and she treated me and my family very well. I didn't have the best credit so Billy Jones really helped me out.. Thanks guys and gir Brandon was funny and she treated me and my family very well. I didn't have the best credit so Billy Jones really helped me out.. Thanks guys and girls enjoyed it very much.. Will buy again from Priority Chevrolet. More
by Foodie4life
Employees Worked With
Dave Jones, Billy Jones, Brandon Jackson
September 22, 2013
My experience was excellent and even when I returned to get the undercoating, etc., everyone was very friendly and helpful. I will return for service and when ready for another car will return for that pur get the undercoating, etc., everyone was very friendly and helpful. I will return for service and when ready for another car will return for that purpose. More
by patnich
Employees Worked With
James McPhearson, Melinda Lloyd, Kimberly Tibbitt
September 21, 2013
Such great service and friendly people! I would recommend this dealer to all my family and friends. Special thanks to Rob (McCarthy) and Kimberly (Tibbit) for going above and beyond to ensure customer satis this dealer to all my family and friends. Special thanks to Rob (McCarthy) and Kimberly (Tibbit) for going above and beyond to ensure customer satisfaction. Deniz More
by hackners
Employees Worked With
Jay Cunningham, Arnell Johnson, Billy Jones, Kimberly Tibbitt
September 17, 2013
I had a great experience with Priority Chevrolet and James McPhearson. He was ablde to work within our financial constraints and give us a great deal. James McPhearson. He was ablde to work within our financial constraints and give us a great deal. More
by djschmidt1816
Employees Worked With
Dave Jones, James McPhearson
September 17, 2013
Kimberly the delivery coordinator is always professional and a pleasure to be around. She helps with anything my automobile needs in a timely manner. She bends over backwards for me and makes each visit a m and a pleasure to be around. She helps with anything my automobile needs in a timely manner. She bends over backwards for me and makes each visit a memorable one More
by ericrsk
Employees Worked With
Kimberly Tibbitt
September 16, 2013
Went in and had my car serviced, I was truly lost until Orlando Goodhope helped me.... I thought he was awesome !! Thank you Sir Mrs Barbara Shuemake Orlando Goodhope helped me.... I thought he was awesome !! Thank you Sir Mrs Barbara Shuemake More
by BarbaraShuemake1
Employees Worked With
Orlando Goodhope
September 14, 2013
Kerry and Arnell were able to get the vehicle of my choice in a reasonable amount of time at a fair price. Kimberly was able to have the additional options added to fit my need. choice in a reasonable amount of time at a fair price. Kimberly was able to have the additional options added to fit my need. More
by Glenn30
Employees Worked With
Kimberly Tibbitt, Arnell Johnson, Kerry McPherson, Kimberly Tibbitt
