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Priority Chevrolet Greenbrier

Chesapeake, VA

1.9
302 Reviews

1495 S Military Highway

Chesapeake, VA

23320

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Showing 302 reviews

July 29, 2023

THEY DO NOT CARE ABOUT THERE CUSTOMERS, SERVICE SUCKS AN UNPROFESSIONAL ❗ I BOUGHT MY CAR FROM THEM ITS A 2017 FIAT, I HAVE PRIORITY FOR LIFE AN I BOUGHT BUMPER TO BUMPER WARRENTY FROM THEM,CALLED A WEEK I More

by richardbridgers
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure His Name
Aug 30, 2023 -

Priority Chevrolet Greenbrier responded

Hi there. We are extremely sorry to hear of your poor experience with our dealership. Please reach out to priorityrep@priorityauto.com with further concerns regarding your experience. Thank you.

July 15, 2023

Took my vehicle in for service, after a week of it being there I was given an estimate for $3447. I then contacted my brother in law that is a service manager in the Chicago area for advice and he told me t More

by taylorann110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlin, Bob Backus
Jul 20, 2023 -

Priority Chevrolet Greenbrier responded

We acknowledge your review and are currently looking into the events you’ve detailed. Sincerely, The Team at Priority Chevrolet Chesapeake

July 02, 2023

SUPERB! ! THE SALES REP COULD NOT HAVE BEEN MORE HELPFUL. EVERYTHING ON THE CAR WAS DONE TO MAKE IT PERFECT. THANK More

by THOMAS.SLEMONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NATE BEHRENS
Jul 03, 2023 -

Priority Chevrolet Greenbrier responded

Thank you so much for your five-star review of our dealership! We hope to work with you again in the future!

June 13, 2023

They could care less about their customers I gave one star because there is no 0 Booked a service a month in advance for 6-12-2023 and drove 110 miles for service to find the service dept. was closed, th More

by b77271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
Jun 13, 2023 -

Priority Chevrolet Greenbrier responded

We are sorry to hear this. Please reach out to priorityrep@priorityauto.com with further concerns regarding your recent experience. Thank you.

April 18, 2023

They have redeemed themselves my service advisor is awsume. The service department did a great job fixing my issue. Not 5 stars cause even if it is a new vehicle and a warranty issue no loner. More

by lehmanld
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cindy Harrell
Apr 21, 2023 -

Priority Chevrolet Greenbrier responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Priority Chevy Chesapeake Management Team, 757-424 1811, PriorityRep@PriorityAuto.com

January 25, 2023

We bought a brand new truck that needed major immediate repair. Will never go back. More

by CCP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patric Day
Jan 30, 2023 -

Priority Chevrolet Greenbrier responded

We are not pleased to hear of the incident you described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Priority Chevy Chesapeake Management Team, 757-424 1811, PriorityRep@PriorityAuto.com

January 12, 2023

· Today I ended up at the Chevy dealer (Priority Chevrolet) to possibly purchase a new truck. Over the past 20 years, i have purchased 5 new vehicles from this dealership and the dealership is one More

by fustons
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Christopher Griffin
Jan 12, 2023 -

fustons responded

this is the truth

Jan 17, 2023 -

Priority Chevrolet Greenbrier responded

Fustons, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Priority Chevrolet Chesapeake does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Priority Chevy Chesapeake Management Team, 757-424 1811, PriorityRep@PriorityAuto.com

November 17, 2022

My wife brought in one of our 3 Chevrolet vehicles for the 45000 maintenance, the service department told her she needed the crankcase serviced, she thought this was required and not just a dealer add on More

by mikegarren48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando , Orlando Goodhope
Nov 21, 2022 -

Priority Chevrolet Greenbrier responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Priority Chevy Chesapeake Management Team, 757-424 1811, PriorityRep@PriorityAuto.com

November 02, 2022

Every time I try to schedule service with this dealership there is some sort of problem - either they can't find my appointment because I scheduled it in the app or "let me put you on hold" (news flash, no o More

by Rose
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach Woods, Kendell Browne
Nov 07, 2022 -

Priority Chevrolet Greenbrier responded

Rose, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Priority Chevy Chesapeake Management Team, 757-424 1811, PriorityRep@PriorityAuto.com

September 19, 2022

Just like all others, I scheduled an oil change and waited over two hours. They had a person coming around checking on status who told me that department was on top of it so it wouldn’t be too much lon More

by Ches23
Recommend Dealer
No
Employees Worked With
Problem not with service dept employee
Sep 22, 2022 -

Priority Chevrolet Greenbrier responded

Thank you for sharing your experience with us. Here at Priority Chevrolet Chesapeake, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Priority Chevy Chesapeake Management Team, 757-424 1811, PriorityRep@PriorityAuto.com

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