Priority Chevrolet Greenbrier

Do not buy a Colorado Purchased a Chevy Colorado 2015, not even a year later the steering starts making squeaking noise, like its about to fall off. I took it to the deal Purchased a Chevy Colorado 2015, not even a year later the steering starts making squeaking noise, like its about to fall off. I took it to the dealership and was told there is nothing they can do about it and the problem has been known to happen to colorados for a while now and they are working on a fix (certainly didnt tell my husband when he bought the truck), told me to contact GM. GM said they will talk to a manager at priority to get the problem resolved. I called two days later to see what's going on and got a xxxxxx bag (I'll tell you why I am calling him that in a second) named Robin which is a service manager. I am telling him my concerns, not once did I say anything rude or offensive but I did let this guy know that this is practically a new truck and there is already a problem, I purchased extended warranties for this reason, it came with a warranty, I do not feel safe in this truck nor do I feel safe putting my kids in this truck. Also every time i was offered a way to get this resolved it was because I had to escalate myself because they weren't doing everything in their power to get this issued resolved. When my husband talked to him, It was a simple, no cant do anything for you, bye. When i asked to talk to a higher up, thats when they want to say something useful." So after all that, the xxxxxx Robin tells me "stop running your mouth". I told him he isn't professional and if he can't handle customers while staying professional then he shouldn't be a manager then I asked to talk to his manager. Now I have Ray Mathis on the line and I simple asked him, is it professional to tell a customer to stop running their mouths? His reply was, depends where its coming from. By saying that he condones crappy service and can't manage his managers. Ray told me he was the end of the line (which was a lie) and there isnt anybody else I could talk to, so I went back to GM. GM told me that they will talk to the district manager. Ray calls a day later to tell me that I will be meeting with guy and he will drive in the car with me and answer any quwstions. What is that going to do, let him know what he already knows? I have to prove the truck sucks xxxxx when i already took it in?They treat their customers like crap after you buy the car. So now I am livid with these xxxxxxx and I know they weren't going to do anything about the car. This is the same company that had an ignition problem which they knew about for 10 years and did nothing about it until people started dying. I don't want to be one of those people. Long story short, I got rid of the truck because I felt unsafe in it and Chevy priority and GM wouldn't do anything about it. I go rid of the truck a day later and got myself into a Ford!! This is why they needed a bail out, still making the same mistakes. More

TOP NOTCH PROFESSIONALS IN EVERY SENSE Called Mr. Orlando (whom my husband and I have dealt with for years) with questions about my 2008 Chevy Tahoe. I told him we were out looking at the Called Mr. Orlando (whom my husband and I have dealt with for years) with questions about my 2008 Chevy Tahoe. I told him we were out looking at the lot while it was closed and saw two Tahoes that were really nice. He gave Mr. McPhearson my number and I told him I'd talk to my husband first before making any decisions. We drove out after work and Mr. McPhearson and Mr. Johnson treated us as if they've known us all our life. Every detail was fully explained, and they even covered things we knew nothing about. Needless to say, we drove away with a 2016 Tahoe, and we are still pinching ourselves at the process, and how quickly they got us out of there. This is our third Tahoe that we've purchased from Priority, and we consider them family for life. More

Job well done! On Saturday, February 20, we visited Priority. we received 'Excellent Service" Orlando Goodhope walked us through everything that needed to happen to On Saturday, February 20, we visited Priority. we received 'Excellent Service" Orlando Goodhope walked us through everything that needed to happen to our vehicle. Thank you! More

Fantastic Service!! I had a wonderful experience at Priority. I love the benefits that came with the vehicles (Priority for Life). My sales consultant was James McPhearso I had a wonderful experience at Priority. I love the benefits that came with the vehicles (Priority for Life). My sales consultant was James McPhearson and he really provided to me what I asked. I love my new car and recommend everyone to get their next car from Priority Chevy and see James McPhearson. More

Great Experience James McPhearson was an Awesome sales person. He took great care in working with me. He went over every option and was very meticulous in explaining t James McPhearson was an Awesome sales person. He took great care in working with me. He went over every option and was very meticulous in explaining the benefits available during the buying process. Thank you and I love my Chevy! More

Outstanding Service I could not be happier with the service I had all around, however James McPhearson was my sales agent, and he was awesome. I have already told all my I could not be happier with the service I had all around, however James McPhearson was my sales agent, and he was awesome. I have already told all my family and friends about priority, and that if they ever need a new car to not go anywhere else. Thank you very much. More

GREAT SALES AGENT great sales agent I would recommend james mcphearson to all my friends very friendly answered all our questions. he made our experience very easy and great sales agent I would recommend james mcphearson to all my friends very friendly answered all our questions. he made our experience very easy and very helpful. More

Amazing!! James McPhearson is my sales agent! I've never been happier with any dealership. He was such a great help and sooo helpful! Would definetely recommend James McPhearson is my sales agent! I've never been happier with any dealership. He was such a great help and sooo helpful! Would definetely recommend James to anyone looking for a new or used car! More

Outstanding service I went in to buy a used car and they didn't have what I was looking for so the salesperson, Bill Bertone helped me find a new car that fit all of the I went in to buy a used car and they didn't have what I was looking for so the salesperson, Bill Bertone helped me find a new car that fit all of the amenities that I wanted and was within my budget. He was very knowledgeable and friendly and I would highly recommend him. I also bought my daughters car through Bill. More

Great used car buying experience It is easy and popular to criticize car dealers. So since I had a good experience at Priority Chevrolet, I feel compelled to share it just out of fair It is easy and popular to criticize car dealers. So since I had a good experience at Priority Chevrolet, I feel compelled to share it just out of fairness. I bought a used vehicle, a 2012 model that is not a Chevy. Gene Ash couldn't have been more helpful throughout the process. After the sale, there were some things that I discovered that needed attention - things that could have been expensive for me to fix. Gene and his manager Shaun House never skipped a beat in addressing my concerns. They went to great lengths and took the time to get it right. It made all the difference in my total car buying experience. I got the car I wanted, they worked with me on price and showed me they really wanted me as a Priority customer. More