Priority Chevrolet Greenbrier

Purchase of new vehicle Enjoyed working with James McPhearson. He was very knowledgeable with the product as well as the process. Kept us updated with the status of vehicle Enjoyed working with James McPhearson. He was very knowledgeable with the product as well as the process. Kept us updated with the status of vehicle we were purchasing and all accessories were available at time of purchase. Thank you, More

Amazing! We have purchased several vehicles in the past and dreaded the salesman run around... not anymore! James is amazing !! He took his time with us and w We have purchased several vehicles in the past and dreaded the salesman run around... not anymore! James is amazing !! He took his time with us and we never felt any pressure... More

bad and unorganize service 0800 am oil change , wrote on ticket will need back by 11:00 was told no problem Susan wrote me up . Call at 11:30 and Greg now has my ticket and said 0800 am oil change , wrote on ticket will need back by 11:00 was told no problem Susan wrote me up . Call at 11:30 and Greg now has my ticket and said it would be another 2 hours before truck was done. call management Karen spoke with her and nothing change. pick it up at 2:30 Sticker said next oil change 65k truck only has 35k on it. Top off fluids never touch nothing but oil. lube all doors with white grease on a brown truck when ask not to do that again wrote on ticket, grease on seat and floor mats . my time cleaning it when they would not. More

Great way to finish a rainy day Had my heart set on a 1500 crew cab w standard bed and Priority had the only two in Virginia I was interested in. Stopped by late afternoon and after Had my heart set on a 1500 crew cab w standard bed and Priority had the only two in Virginia I was interested in. Stopped by late afternoon and after a test drive, drove home in my new ride that evening. More

Oil change appointment Made an appointment for my first oil change for 8am. Got here at 745. They came out at 1130 to tell me they have done nothing with the truck and made Made an appointment for my first oil change for 8am. Got here at 745. They came out at 1130 to tell me they have done nothing with the truck and made up a bunch of excuses. Still sitting here and it's after 1200. Finally received truck back around 1230 but they never did do the recall. Mr. Backus tried his best to make things right and admitted they had made a mistake. Looking to give them one more shot. I hope this was a one time thing because years ago I though their service was best in town. More to follow. More

Exceptional!! James was very friendly and informative. He made the purchase of my vehicle an easy and pleasant experience and I will always be grateful for that! James was very friendly and informative. He made the purchase of my vehicle an easy and pleasant experience and I will always be grateful for that! More

Friendly & Quick service. Great experience! Friendly & Quick service. Staff seemed to be trying to get me the best deal possible, not pushing me to get something I didn't want. Great experience Friendly & Quick service. Staff seemed to be trying to get me the best deal possible, not pushing me to get something I didn't want. Great experience! More

Horrible service and horrible customer service. Long story short, had appointment for oil change. 3 hours later was informed that oil change was not done and it would be about another 1.5 hours. I t Long story short, had appointment for oil change. 3 hours later was informed that oil change was not done and it would be about another 1.5 hours. I tried to speak with a lady who looked like a manager because of her outfit (but she wasn't) and she could have cared less and was extremely rude to me about the situation. They absolutely do not care about customers. Future cars (next one this spring) will be purchased elsewhere. Look at reviews on Yelp and save yourself the headache and go somewhere else. More

Great first time buyer experience I looked for a truck for a couple of months and this dealership was the best at pricing and if you work with them they'll give you an add on with your I looked for a truck for a couple of months and this dealership was the best at pricing and if you work with them they'll give you an add on with your new vehicle. More

Great Customer Service Cindy was a personable service advisor. Cindy was very understanding, caring and knowledgeable. I encountered her back in April 2017 when I had a tran Cindy was a personable service advisor. Cindy was very understanding, caring and knowledgeable. I encountered her back in April 2017 when I had a transmission issue , after that I only wanted to work with her when I had another issue in August 2018. She deserved all the accolades that are due to her. More