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Priority Acura

Chesapeake, VA

Overview
Reviews
4.8
231 Reviews
Call Dealership (757) 523-1700

1701 South Military Hwy

Chesapeake, VA

23320

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Showing 231 reviews

October 22, 2024

We have been with Priority for over 20 years and have been very pleased. Came over to Acura when Bill Schnider left Honda many years ago. Bill and Andy Miller have been part of the reason I keep coming More

by peg.matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 22, 2024 -

peg.matthews responded

Just wanted to mention Brandon in the Service Dept. He has always been so helpful and kind in all my dealings with Priority.

Oct 23, 2024 -

Priority Acura responded

Thank you for taking the time to share your experience with us. It's wonderful to know that our team consistently provides you with absolute customer care each time you visit Priority Acura. We appreciate your continued support, and we look forward to serving you again in the future!

October 21, 2024

Everyone has been professional and I have never felt like service recommendations have been unfounded. I trust my vehicle and my safety to the crew at Priority Acura. My first Acura was a 2001 Acura CL and I More

by gfpayne617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Oct 21, 2024 -

Priority Acura responded

Thank you for your continued trust in Priority Acura! We're delighted to know that our team has consistently provided professional service and earned your confidence over the years. We look forward to keeping up the good work with your 2021 RDX!

October 19, 2024

Priority Acura is the BEST Acura dealership in the Hampton Roads area. They build their reputation on trust, loyalty and respect. Priority Acura’s service department is the epitome of EXCELLENCE. More

by gtthomas21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Singletary
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Oct 21, 2024 -

Priority Acura responded

Thank you for the glowing review! We're delighted to hear that our team at Priority Acura has earned your trust and loyalty. We strive for excellence in everything we do, so we're glad to know that this was reflected within our service department. We're looking forward to serving you again soon, safe travels!

October 19, 2024

Very friendly and professional staff. Very attentive. Keep me informed while I wait. Nice atmosphere while I wait More

by Kimsivak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandan and Becky
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Oct 21, 2024 -

Priority Acura responded

We're delighted to hear that you enjoyed the friendly and professional service at Priority Acura. Thank you for sharing your experience with us!

October 19, 2024

Clif always takes good care of me and my cars! He makes sure to give me all the information I need to make decisions about my car, gets me in and out! More

by Anne.w.stephens
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif
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Oct 21, 2024 -

Priority Acura responded

Anne, we're delighted to hear that Clif has been taking such great care of you and your vehicles at Priority Acura. Thank you for sharing your experience with us!

October 19, 2024

Recommended by my daughter. Sales was good experience. Service for 1st time last week was ok. 2.5 hrs for oil change, tire rotation, and they found nail in rt rear tire. More

by rphtes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lea
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Oct 21, 2024 -

Priority Acura responded

Thank you for sharing your experience with us at Priority Acura. We're glad to hear the sales process went well, and we appreciate your patience during the service visit. Your feedback is valuable in helping our team improve their efficiency, and we look forward to an opportunity to restore your confidence in our service in future visits!

October 19, 2024

All services scheduled were completed on time. Jessie was terrific. No one was available to wash my car which used to be a courtesy service. More

by millieanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie service rep
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Oct 21, 2024 -

Priority Acura responded

Thank you for sharing your feedback! We're glad to hear that Jessie provided terrific service at Priority Acura. We apologize for the inconvenience regarding the car wash and appreciate your understanding. We'll see you next time!

October 18, 2024

The dealership was very clean. They were on time for our appointment. Everything was clearly explained. We definitely will be back. More

by Twincreations55@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi, Brylan, Mike Lea
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Oct 21, 2024 -

Priority Acura responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Priority Acura provided timely and informative service. We look forward to welcoming you back in the future, safe travels!

October 18, 2024

Quick response to any needs. Courteous service staff. Love use of loaner cars/car wash. Price comparable to other auto repair More

by stottga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 21, 2024 -

Priority Acura responded

Thank you for sharing your positive experience with Priority Acura! We're glad to hear that our service team met your expectations and that you appreciated the loaner cars and car wash. We look forward to serving you again in the future!

October 18, 2024

I love this dealership. I have bought many many car throughout my life and I will not shop at any other dealer More

by mgward61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi
Report | Print
Oct 21, 2024 -

Priority Acura responded

Thank you for your loyalty and support! We're delighted to hear that Priority Acura has earned your trust over the years. We look forward to serving you again in the future!

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