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Priority Acura

Chesapeake, VA

Overview
Reviews
4.8
231 Reviews
Call Dealership (757) 523-1700
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1701 South Military Hwy

Chesapeake, VA

23320

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Showing 231 reviews

November 05, 2024

Great service as well as the service associates I enjoy dealing with Priority Acura immensely. More

by Candyg18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Richardson
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Nov 06, 2024 -

Priority Acura responded

Thank you for taking the time to highlight our team's efforts! We strive for absolute customer care, and we're delighted to know that this was reflected throughout your experience. Looking forward to serving you again in the future, take care!

November 05, 2024

Out of all the Priority dealerships this one by far is my favorite. I don’t even have an Acura. I just love the staff so anytime I can use them. I do Jessi and her team are amazing. They helped me so fast an More

by Cortney Sonkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi was amazing! , Andy Miller
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Nov 06, 2024 -

Priority Acura responded

Cortney, we're delighted to hear that Jessi, and our team have made such a positive impression on you! Thank you for your kind words and continued support. We look forward to assisting you again in the future!

November 05, 2024

Good service, just took too long. Just learned car wash service was discontinued. Service staff was professional. More

by Cwill2257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Singleton
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Nov 06, 2024 -

Priority Acura responded

Thank you for sharing your experience! While we're glad to know our team provided professional service, we apologize for the extended wait time experienced. We appreciate your understanding regarding the carwash, and we'll use your feedback to improve our customer experience moving forward. Please do not hesitate to reach out if we can be of additional assistance!

November 04, 2024

OUTSTANDING DEALERSHIP AND CUSTOMER SERVICE. i will refer friends to this dealership. Outstanding customer service More

by mconteh@nassconorfolk.com
Recommend Dealer
Yes
Employees Worked With
SERVICE DESK ALL OF THEM
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Nov 04, 2024 -

Priority Acura responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Priority Acura provided outstanding service. We appreciate your referrals and look forward to assisting your friends in the future!

November 03, 2024

Everyone was very nice and their work was outstanding! Cliff is courteous & considerate! I give them an A! More

by Brendasworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Goodwyn, Mike Lea
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Nov 04, 2024 -

Priority Acura responded

Thank you for your support of Priority Acura! Our team truly appreciates your positive feedback, and we look forward to your next visit to our service center.

Nov 05, 2024 -

Brendasworld responded

I meant everything i said! They were good! I stand behind my review!

November 03, 2024

Customer Service is phenomenal! Everything feels so personalized. Trading in my lease for a new lease went very smoothly. excellent customer care on the sales side as well as the f More

by Andie Greene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lea
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Nov 04, 2024 -

Priority Acura responded

Andie, we're delighted to hear that your experience with Priority Acura was smooth and personalized! Thank you for highlighting our team's efforts in both sales and finance. Enjoy your new ride!

November 02, 2024

Fast oil change service,friendly and very informative staff,the FREE snacks and drinks are definitely a plus. More

by Babykaylee04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Nov 04, 2024 -

Priority Acura responded

We're delighted to hear you enjoyed the quick service and amenities at Priority Acura! Our team is always here to provide a friendly and informative experience. Thank you for sharing your feedback!

November 01, 2024

It is always a pleasure when I bring my car in for service. Cliff and the rest of the associates are always attentive to my needs. More

by henry.sumner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
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Nov 04, 2024 -

Priority Acura responded

We're delighted to hear that Cliff and the team at Priority Acura have consistently provided attentive service for you. Thank you for sharing your positive experience!

October 31, 2024

Received excellent service and my vehicle was completed as promised. Did not receive a complementary car wash. More

by judithanne anderson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi and Brandon
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Nov 01, 2024 -

Priority Acura responded

Thank you for sharing your experience! While we're glad to know that you received excellent service, we apologize for any inconvenience caused regarding the car wash, and we appreciate your understanding. Your feedback will be used to improve our customer experience moving forward, however, should you wish to discuss your experience in more detail, please don't hesitate to reach out to our team.

October 30, 2024

Absolutely love this dealership! Branden is the BEST! I get amazing customer service here! I recommend this this dealership all the time. More

by Hhirst01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden in service dept.
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Oct 31, 2024 -

Priority Acura responded

We're delighted to hear that Branden and the team at Priority Acura have provided you with amazing customer service! Thank you for recommending us, we truly appreciate your support.

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