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Priority Acura

Chesapeake, VA

4.8
230 Reviews

1701 South Military Hwy

Chesapeake, VA

23320

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Showing 230 reviews

December 03, 2024

Clif the service manager, I like him he took great care of me,I told him I was going out of town and he made sure things were good. More

by Pervin56pe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif, Mike Lea, Andy Miller
Dec 04, 2024 -

Priority Acura responded

We're delighted to hear that Clif provided excellent service and ensured everything was in order for your trip at Priority Acura. Safe travels, and thank you for sharing your experience!

December 02, 2024

I’ve had the pleasure of working with Jessi as my service advisor, and I can’t say enough good things about her. Jessi is always kind, thorough, and professional. She ensures every detail is addressed, and m More

by AcuraGrl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi Siebert
Dec 03, 2024 -

Priority Acura responded

Thank you for sharing such a glowing review of your experience with Jessi and the team at Priority Acura! We're delighted to know that our service consistently meets your expectations, making each visit smooth and stress-free. Your recommendation means a lot to us, and we look forward to continuing this level of care in future visits!

November 29, 2024

Great dealership! ! I travel from Maryland to get my car service there. Outstanding service! Veey Professional staff! More

by bestdiva38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Goodwyn
Dec 02, 2024 -

Priority Acura responded

Thank you for sharing your experience! We're delighted to hear that our team has made such a positive impact on your visits to Priority Acura, and we appreciate you making the drive to our service center! We'll see you next time, safe travels ahead until then!

November 27, 2024

Easy appointment scheduling online. Good customer service Quality work with video feedback by mechanic Explaining job . More

by papark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi
Nov 27, 2024 -

Priority Acura responded

We're so glad to know that our team provided you with a seamless service experience at Priority Acura! Thank you for taking the time to share such positive feedback, we look forward to an opportunity to serve you again in the future.

November 22, 2024

I’ve been servicing my vehicle with this dealership since 2016 when I bought my vehicle from them. Always great service and professional courtesy. I definitely recommend them for car purchase and service! More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff in service dept, Mike Lea, Andy Miller
Nov 25, 2024 -

Priority Acura responded

Kat, thank you for your continued trust in Priority Acura since 2016! We're delighted to hear about your positive experiences with our service team. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future!

November 21, 2024

The Oil Change & Tire Rotation Service was performed in a timely manner. I also appreciate the friendliness & professionalism of Jessi, Cliff & Ashley when I arrived for my appointment. Getting the video f More

by Maurice H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Miller
Nov 22, 2024 -

Priority Acura responded

Maurice, we're delighted to hear that you appreciated the efficient service and friendly team at Priority Acura. The video update is something we love providing for our customers! Thank you for sharing your experience with us!

November 19, 2024

Communication on the progress and recommendations on my vehicle were timely. The service on my vehicle could have been better if the fluids that were flushed were replaced to the proper level. My coolant w More

by punkymane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif
Nov 19, 2024 -

Priority Acura responded

Thank you for sharing your feedback with us. We're glad to hear that communication was timely but apologize for the oversight regarding your coolant levels. We'll address this issue with our team to ensure improvements are made moving forward. In the meantime, should you wish to discuss your experience in more detail, please don't hesitate to reach out to our management team.

November 18, 2024

Beautiful cars! Good customer service. Would like to see complimentary car wash come back! Thank you! More

by shonda19762002
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff with Service, Jeff Rabulan
Nov 19, 2024 -

Priority Acura responded

Thank you for sharing your experience! We're glad to hear you enjoyed our beautiful cars and customer service at Priority Acura. We appreciate your feedback regarding the car wash, and we will certainly address this with our team to improve customer experience moving forward. In the meantime, if there is anything additional that we can assist with, please don't hesitate to reach out!

November 17, 2024

Great experience with buying a new car and working with the salesperson that I did. More

by edbrownlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Imani Harding-McCoy
Nov 18, 2024 -

Priority Acura responded

Thank you for sharing your feedback! We're delighted to hear that our team made such a positive impact on your car-buying experience, and we appreciate you taking the time to highlight our service. Safe travels ahead in your new ride!

November 17, 2024

Cliff is ALWAYS helpful! I continue to go to Priority Acura because of the customer service he provides. More

by kna2000_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
Nov 18, 2024 -

Priority Acura responded

We're delighted to hear that Cliff's exceptional service keeps you coming back to Priority Acura! Thank you for sharing your experience with us.

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