
Priority Acura
Chesapeake, VA
Filter Reviews by Keyword
By Type
Showing 231 reviews
I have been coming to this dealership for maintenance since I bought my car in 2014. They always do an outstanding job and I never have problems with my car. I only go in for regular maintenance. since I bought my car in 2014. They always do an outstanding job and I never have problems with my car. I only go in for regular maintenance. More
Priority Acura’s service department is an absolute disaster. The younger blonde woman working there is blatantly unprofessional, shockingly rude, and utterly useless. It’s clear she has no interest in disaster. The younger blonde woman working there is blatantly unprofessional, shockingly rude, and utterly useless. It’s clear she has no interest in helping customers and lacks the basic skills to handle her job. To make matters worse, this place has no respect for the military community, which is disgraceful. They couldn’t even manage a simple service appointment I scheduled online two weeks in advance—when I arrived, they acted completely clueless about why I was there. If you value your time, money, or basic decency, avoid this place at all costs. More
The service was excellent and the representative was polite and answered my questions. He explained the increase in the service which was appreciated. polite and answered my questions. He explained the increase in the service which was appreciated. More
Great customer service. Fast work at service center. Jessi keeps me informed of work status and is always friendly checking in and out. Fast work at service center. Jessi keeps me informed of work status and is always friendly checking in and out. More
Mike, Rich & Branden are the best to work with at Priority Acura. We have been purchasing Acura’s here since 1996. Treating customers with kindness and knowledge is key. Thanks for great customer se Priority Acura. We have been purchasing Acura’s here since 1996. Treating customers with kindness and knowledge is key. Thanks for great customer service from purchasing to service! The Grabowski’s! More
The experience was outstanding. The work was professionally performed. Moreover, the scheduled work was completed even sooner than scheduled. It's good to know that such an organ The work was professionally performed. Moreover, the scheduled work was completed even sooner than scheduled. It's good to know that such an organization as Priority Acura is out there. I will be searching for a certified pre-owned Acura within the next 6 months or sooner, and when I do, Priority Acura will be the 1st Company I will be coming to in my search. Again, to a very professional, courteous and knowledgeable group of good and honorable professionals, I wish to thank all of you for both your past and present work in caring for our family's Acura and Honda vehicles. Wishing everyone who continue to make Priority Acura the venerable company it remains today, from my family to yours, we thank you and wish everyone at Priority Acura a most Joyous and Happy Holiday Season. With Best Regards, I remain, Very Truly Yours, Patrick Dorr More
We have purchased 3 Acura’s from this dealership and the salesmanship and service has been impeccable. When our cars required service it was provided with expertise and excellence. salesmanship and service has been impeccable. When our cars required service it was provided with expertise and excellence. More