Priority Acura
Chesapeake, VA
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If you are looking at purchasing an Acura, look no more. Priority Acura sets an example of how all businesses, not just car sales should run. We were so lucky to have had Ozzie Reece greet us. From the get Priority Acura sets an example of how all businesses, not just car sales should run. We were so lucky to have had Ozzie Reece greet us. From the get go we let Ozzie know that we had no interest on that particular day on purchasing a car. We wanted to test drive a few different cars in order to chose the best car for us. Ozzie let us take the Acura TSX out for a test drive, he was knowledgeable with the functions of the car and most importantly, NEVER made us feel any pressure. He made sure that we had all the information that we needed on the Acura TSX . Following the test drive we were introduced to Matt who manages the dealership. We explained to him our desire to test drive and look at other cars so he arranged for us to test drive another car that we were interested in at another Priority dealership. We did test drive a vehicle an decided it was not for us. Five days later we returned to Priority Acura, and Ozzie Reece immediately greeted us along with Tony Bertone. Tony answered question after question for my husband, again NEVER feeling any pressure. We test drove the Acura TSX for the second time, and decided that it was the car for us. The entire purchasing process was so easy. Ozzie, and Tony made sure that all of our expectations were met. In our opinion they exceeded our expectations. Andy Miller in the finance department was informative, friendly and took his time explaining all of the finance options. Following the purchase of the car, Ozzie and a gentleman named Jeff, spent time with us going over the functions of the car. Jeff sat in the car going over specific functions that I may have had trouble figuring out on my own. We never felt pressure or rushed during this entire process. We actually had fun during this process. I must say that Ozzie and Tony went above and beyond. The customer service experience us unlike any we have had in such a long time. KUDDOS to Priority Acura for providing such an awesome purchasing experience More
This has been my absolute best experience at a dealership. Sean is an amazing salesman. He actually cares a about the customer. Priority has earned customer for life!!! -Kay dealership. Sean is an amazing salesman. He actually cares a about the customer. Priority has earned customer for life!!! -Kay More
I visited Priority Acura 3 months ago just to browse. I was greeted by Glenn Woodruff who was so helpful and knowledgeable about each and every car. I couldn't afford not to buy the RDX! I am so impressed was greeted by Glenn Woodruff who was so helpful and knowledgeable about each and every car. I couldn't afford not to buy the RDX! I am so impressed with this vehicle and the time that Glenn took to find me my perfect car. He even remembered by birthday and sent me a card! If all dealerships had a clone of Glenn Woodruff vehicles would be flying off the lots! I would recommend this dealership and Glenn Woodruff to anyone! More
I bought an Acura MDX new a couple of months back, and I am still absolutely in love with the car. I love everything about it and the experience itself was great as well. My salesman Glenn Woodruff treated am still absolutely in love with the car. I love everything about it and the experience itself was great as well. My salesman Glenn Woodruff treated me kindly and with respect and was very knowledgeable of the product and answered all of my questions quickly and honestly. When my vehicle needed service Glenn came out to my house, gave me a loaner car and brought it to the dealership for all free! I would highly recommend Priority Acura to anyone else, and make sure to ask for Glenn Woodruff!!! More
I take both of my car in for service and repairs, they have always done a top notch job never a problem always done on time.highly recommend this dealership have always done a top notch job never a problem always done on time.highly recommend this dealership More
The dealership was very helpful and willing to work with me on price. I found the car that I wanted, and got it at the payments that were perfect for me. Overall, I had a great experiance at Priorty Acura. me on price. I found the car that I wanted, and got it at the payments that were perfect for me. Overall, I had a great experiance at Priorty Acura. More
To be fair, let me start by saying that I wouldn't normally give a dealership a better than OK rating for price so consider the only real 'ding' on this review to be great by most standards. This was normally give a dealership a better than OK rating for price so consider the only real 'ding' on this review to be great by most standards. This was the first place that we visited on our journey for a newer vehicle. We came in looking for a used vehicle but drove off with a practically new vehicle two days later. We wanted to be prudent in our search so we visited other dealerships. We had a negative experience at another Acura dealer which only solidified our decision to go back to priority. When we returned, as I've stated earlier, we left with a late (2012) model. We are thoroughly pleased with our purchase and look forward to doing more business with them in the future. More
Glen was wery engaged from the beginning and was aware of not only me (the customers) need but the need behind the need. He continued to assist in meeting the needs without being "pushy" or over bearing. For not only me (the customers) need but the need behind the need. He continued to assist in meeting the needs without being "pushy" or over bearing. For five months as a salesman it doesn't show. Continue the great communication and support of the customer. Thanks! More
II came in to purchase a new car after my Acura RDX was totalled in an accident. The manager and salesman were very helpful and the purchase went smoothly and the whole process was under 2 hrs as promised. totalled in an accident. The manager and salesman were very helpful and the purchase went smoothly and the whole process was under 2 hrs as promised. More
Great Job Sir, I recent bought a used 2010 TSX, which Great Job Sir, I recent bought a used 2010 TSX, which i love. The staff and sales rep. Glenn Woodruff did and amazing job assisting me in this proc Great Job Sir, I recent bought a used 2010 TSX, which i love. The staff and sales rep. Glenn Woodruff did and amazing job assisting me in this process. Keep up the good work. Thank You. More