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Priority Acura
Chesapeake, VA
230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 230 reviews
July 30, 2024
I appreciate they were willing to listen to my situation as it related to the best purchase possible for me. Imani was very patient, open, and insightful. I thank the Priority team for allowing me to now be as it related to the best purchase possible for me. Imani was very patient, open, and insightful. I thank the Priority team for allowing me to now be part of the family. Thank you all. See you next purchase! More
by Csmooth14u
Employees Worked With
Imani
March 01, 2024
Yall I've never had such an amazing experience buying a car.My sales guy Daniel Pitter worked with me in so many ways to help me get in my dream car.I was honest about my barriers reguarding payments and i car.My sales guy Daniel Pitter worked with me in so many ways to help me get in my dream car.I was honest about my barriers reguarding payments and insurance increase. Rich Richardson began working hard to get me a payment I could be comfortable with.This went on for a couple of weeks with patience. When we arrived at a great payment I was super thrilled!!! Couldn't believe when I found out they would make a 2 hr drive to deliver my car free of charge.No delays and arrived when they said they would.Brought the paper work to me so I never had to leave my house.Talk about professionalism.....THE general manager Mr.Richardson took the time to personaly deliver my car!Mr.Pitter came with him and spent aleast 40 mins introducing me to the car.He allowed time for questions and was so knowledgeable about the car,its specs and features. They made the whole process amazing.Patience, no pressure and taking their time made this the best sale I've ever been part of. I can't express my happiness enough with this Integra and the sales experience.Believe me they had the patience of Job with me. Thank you again for allowing me such a great experience Mr.Pitter and Mr.Richardson.This car is amazing. Totally recommend Priority Acura for a great experience and super deal on a quality vehicle. More
by brinnz
Employees Worked With
Daniel Pitter, Rich Richardson
January 08, 2024
More than a month after my purchase, my trade in is still not paid off. That isn't as bothersome as after emailing, calling and leaving messages and using the contact us form on the website, I have gotten no not paid off. That isn't as bothersome as after emailing, calling and leaving messages and using the contact us form on the website, I have gotten no response from anyone. Seems the team is only interested in speaking with you when you want to buy, but not after the sale. This was not my previous experience with this same dealership after buying a vehicle from them in 2021. At this time, I cannot recommend this dealership for sales. More
by trinity.lefler
Employees Worked With
Renarder
November 06, 2023
Do not trust this place for service on your car! ! They are shady and always looking to add more and more "problems" to you car so they make more and more money. I dropped my car on a Wednesday night ! They are shady and always looking to add more and more "problems" to you car so they make more and more money. I dropped my car on a Wednesday night so I could have an inspection and an oil change while I was out of town for two days. I picked it up on a Saturday afternoon. It failed inspection. I agreed to two of the three items. The 3rd was that it needed tires. I left Acura to get the tires elsewhere because their tire options were very limited and way too expensive. I drove directly from Acura to the place where I was getting my tires and had brand new tires put on. I was told I could bring it back in for a quick recheck of the tire issue. It did not need to be re-inspected. However, aftet sitting here for an hour -- when they were supposed to just to check my tires -- they seem to have re-inspected and found another problem that they didn’t find three days ago!!! Then they had the nerve to tell me I put 1500 miles on my car in that period of time and that’s what made it a problem now! Not only is that false, someone probably wrote down the wrong mileage when I brought it in on Wednesday night, I was out of town and it sat for three days it’s a xxxxxxxx statement. They are shady, they don’t tell the truth, and they try to manipulate to make more money. Do not bring your car here for service -- do not buy cars here because this is where you’ll be servicing them. Very poor experience. More
by kda2338
Employees Worked With
Jessie and Brendan
August 01, 2022
There service department is wonderful, they get you in and out quickly and are very helpful! I’d recommend this service department over the rest and out quickly and are very helpful! I’d recommend this service department over the rest More
by jaymon77
Employees Worked With
Brandon
March 01, 2022
I received superior service from Maurice Hawkins and the other staff as I negotiated the purchase of my MDX TypeS. Maurice was well informed and patiently answered all my questions as I deliberated my buyin other staff as I negotiated the purchase of my MDX TypeS. Maurice was well informed and patiently answered all my questions as I deliberated my buying decision. I have purchased over 20 vehicles throughout my life and I rate this as my best purchase experience to date. Rich and Lionel in finance were extremely helpful as well. I highly recommend this dealership to friends and family. I am extremely pleased with the overall experience. Thank you gentlemen for your patience and good faith negotiations. More
by RRTatum1906
Employees Worked With
Lionel Goodwyn, Rich Richardson, Maurice Hawkins
December 25, 2021
I love my new RDX PMC edition. Jeff was very helpful and we worked out the deal I wish I've gotten a little bit better deal on deal on the price but I love the car I love the color and it's a PMC edition.. we worked out the deal I wish I've gotten a little bit better deal on deal on the price but I love the car I love the color and it's a PMC edition.. Like I said Jeff was a great salesman and I and I hope when I go to service that it is as good as the sales More
by jacksparagna
Employees Worked With
Jeff Rabulan
