Principle Volkswagen of Grapevine

Awesome service at Metro VW Irving TX My service advisor was Laurie Sherman and she went above and beyond my expectations to resolve my service and extended warranty issues. Thank you Laur My service advisor was Laurie Sherman and she went above and beyond my expectations to resolve my service and extended warranty issues. Thank you Laurie! More

Awesome!!!! Service Awesome service. The overall experise was worth the time and money. I will visit this location and this location only in the future. Laurie made the v Awesome service. The overall experise was worth the time and money. I will visit this location and this location only in the future. Laurie made the visit worth my time. More

Awesome oil change and service Nice job as usual They made a last minute appointment and did a quick job getting me back on the road including a car wash Nice job as usual They made a last minute appointment and did a quick job getting me back on the road including a car wash More

My Experience My Salesman was John Alford. This was the best and easiest car deal I ever had. Came in around 130p and was driving off before 5p. I got the exact dea My Salesman was John Alford. This was the best and easiest car deal I ever had. Came in around 130p and was driving off before 5p. I got the exact deal I wanted low interest low mileage vehicle with a great payment structure. The finance dept work with me very well to insure that my payments were well within my budget. I could not be more happy and would recommend this dealership to anyone looking for a great place to purchase your next vehicle. More

Service He communicated well and went out of his way to accommodate my needs. He was super nice. As a single woman I did not feel as if he was trying to get t He communicated well and went out of his way to accommodate my needs. He was super nice. As a single woman I did not feel as if he was trying to get to me. More

Excited! After 14 years of driving a SUV, I am a proud owner of a Passat! I was Lydia's first sale....congrats to me and you!Thank you Lydia and staff!! After 14 years of driving a SUV, I am a proud owner of a Passat! I was Lydia's first sale....congrats to me and you!Thank you Lydia and staff!! More

New vehicle I had been recommended to this dealership via a loan association and I could not have been more pleased. I have left a very detailed explanation as to I had been recommended to this dealership via a loan association and I could not have been more pleased. I have left a very detailed explanation as to how well it went on yelp. More

quick and friendly the work was done quicker than expected. Everyone was helpful and friendly. This review should allow for short comments. I think quick and friendly wo the work was done quicker than expected. Everyone was helpful and friendly. This review should allow for short comments. I think quick and friendly would have summed up my experience. More

Unethical I went to do a trade in for my car. The girl at the reception desk had headphones in and was not listening. But the big issue was the deal with my car I went to do a trade in for my car. The girl at the reception desk had headphones in and was not listening. But the big issue was the deal with my car and this has happen twice after the said it wouldn't . They sent my information to banks to get me funding for my car. They were only suppose to through voxwagen financing. I have recv over 10 letters that my credit was checked and loans were denied. They just don't do what they say. I test drove the care brought back and waited over 3 hours to get my car back. Horrible. I would of gave them zero starts but I had to mark something to leave the review. More

SERVICE WORK Adam Soloway at Metro Volkswagen is the best guy for getting service work done. He gets it done as quick as as possibly and clearly explained in deta Adam Soloway at Metro Volkswagen is the best guy for getting service work done. He gets it done as quick as as possibly and clearly explained in detail what needed to be done on my car . I highly recommend him to friends and family. I am very selective on who i let work on my vehicle but i don't need to worry about anything when i give Adam the key to my car he's honest and trustworthy and at all times keeps me.up to date on the status of my vehicle. More