Back

Principle Volkswagen of Grapevine

Grapevine, TX

4.1
200 Reviews

2351 William D. Tate Ave.

Grapevine, TX

76051

Directions

By Type

Showing 200 reviews

May 15, 2010

On scheduling service on my 2000 VW Bug for its 140,000 service I also requested them checking the 4 year old battery and the air conditioner was not putting out cold air. After they check the items they c More

by rayjkv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
May 07, 2010

I've been a Metro Volkswagen customer since buying my VW Beetle in 2001. I now have over 125,000 miles on this car, and it's still going strong...thanks to the good service from Metro Volkswagen. Personal More

by Sandra Hudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the Service Advisors and staff are great!
May 03, 2010

Peter was very nice and very helpful! I took my car in for service and explained to me what was wrong and how his team would fix it and what other repairs or service I might need in the future to prolong More

by cooper_stephan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Smith, Peter Smith
April 30, 2010

Very nice, helpful and knowledgeable gentlemen regarding the product they are selling. They were helpful in locating the vechicle I was trying to get. It was a difficult task to find a standard transmission More

by miafla29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Melendez and Oscar Ramirez, Oscar Ramirez, Luis Melendez
April 30, 2010

I dropped my car off at the appointed time and had I dropped my car off at the appointed time and had several special requests at that time. I had asked to be dropped off at the airport and then pic More

by eriguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
April 26, 2010

We've continued to use Metro despite moving nearly an hour away. Their service dept is excellent, very helpful, and informative. We've bought 2 new and 2 slightly used vehicles from them with no issues. More

by Torikitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Harmon, Bob Harmon
April 24, 2010

Have been going to Metro VM for several years now. Sure, dealer prices may be a little higher than Joe's Auto down at the corner but you can't beat having reliable service. I know, I've tried to cut corner More

by lunchboxman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Kuntzman, Dan Kuntzman
April 24, 2010

Have been going to Metro VM for several years now. Sure, dealer prices may be a little higher than Joe's Auto down at the corner but you can't beat having reliable service. I know, I've tried to cut corner More

by lunchboxman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Kuntzman, Dan Kuntzman
April 21, 2010

Schlevia & Brad were AMAZING! Extremely professional, friendly and courteous. They treated me with respect and honesty. They worked very hard to give me their very best deal. Though I did not purchase More

by jecook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schlevia Estrada & Brad Hunt, Schlevia Estrada, Brad Hunt
April 20, 2010

whole car Service experience with Metro VW of Irving has been an absolute pleasure. The customer service received with this dealership has to be by far the best of anything i have ever experienced and un More

by rajesh_irving
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Kuntzman, Dan Kuntzman