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Principle Toyota of Hernando

Hernando, MS

4.5
113 Reviews

2887 McIngvale Rd

Hernando, MS

38632

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Showing 113 reviews

March 25, 2024

Good customer service bit can improve with updated feedback when your car is bring serviced More

by kmwatkins7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 29, 2024 -

Principle Toyota of Hernando responded

Thank you for your feedback and review. We will pass along your comments to the team here at Principle Toyota of Hernando!

March 12, 2024

Very Good vehicles, great people, & knows their job on vehicles when asking questions about them More

by gwilsonbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My husband took it I don't know names
Mar 14, 2024 -

Principle Toyota of Hernando responded

Thank you so much for your 5 STAR rating! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2024

Great service! Timely service! Should have left me a message that my car was ready after service! Called but I didn’t answer would have meant a lot if the just left More

by britt_emerson@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have name
Mar 11, 2024 -

Principle Toyota of Hernando responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 19, 2024

Very modern dealership. Clean well staffed. Visit was a pleasant experience. Comfortable waiting area. Competent friendly staff. Service was done quickly and we were on our More

by Limited venza
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Smith, Nichole Davis and Joseph Hockman
Mar 11, 2024 -

Principle Toyota of Hernando responded

Limited Venza, reviews like this give us motivation and help us ensure we provide high-quality care.

February 18, 2024

Dealership sold me the car with the impression that it had leather seats. Got home after buying and realized they had lied and just put store bought leather seat covers over cloth seats. Will never be ret More

by karen mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Hatton
February 14, 2024

I highly recommend this dealership! From the salesmen to the servicemen, they are very professional and their facility is top notch. More

by SHayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Brown
Mar 11, 2024 -

Principle Toyota of Hernando responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 06, 2024

The location is always clean and staff very friendly. My advisor always greets me at my vehicle and keeps me updated on the progress of my service. More

by ktbarringer04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barton
Mar 11, 2024 -

Principle Toyota of Hernando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota of Hernando. We hope you have a great day!

January 24, 2024

Service and all people were excellent. People were friendly, knowledgeable and efficient. I would definitely recommend this dealership. More

by niecee_7770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
Mar 11, 2024 -

Principle Toyota of Hernando responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 17, 2023

My car had extensive repairs -bill was a little over $1,000. Did diagnostic test. Found three things that should have been done where I get my car serviced. I go to the dealer where I bought car. On More

by monroe74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Barton, Cory (assistant manager), Man who found someone to part on that had to be ordered
Mar 11, 2024 -

Principle Toyota of Hernando responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 06, 2023

Best Toyota Dealership. Great Service and overall experience! I would recommend this dealership to everyone!! More

by pennyserpico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett McDonald and his team
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