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Principle Toyota in Memphis - Service Center

Memphis, TN

4.7
629 Reviews

629 Reviews of Principle Toyota in Memphis - Service Center

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March 03, 2025

The service manager was very helpful and I liked how the mechanic took a video to show me what was exactly wrong with my car and what needed to be fixed. More

by Sarafama84
Recommend Dealer
Yes
Employees Worked With
Jasper
Mar 14, 2025 -

Principle Toyota in Memphis responded

Thank you for leaving a review! Our team takes great care in providing a transparent and informative experience for our customers. We're glad we could assist you with your car issues. Drive safe! 🚘 #CustomerSatisfaction #Transparency #AutoRepair

February 24, 2025

Always get great service when I come in for maintenance. Comfortable waiting area. Great Service Advisors, too. More

by Priusfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Feb 27, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2025

The personnel of the service department greats you with a great sense of purpose and professionalism. More

by Don don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Feb 27, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2025

Everyone that works at Principle is very knowledgeable of the job they are working in. Each person is professional and works to be sure you are knowledgeable about your car. More

by btutless
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, John Forrester, Rodger Parker
Feb 21, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 24, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

Greeted upon arrival. Was in and out in approximately an hour. Great service. Clean waiting area as well. Kept me updated by iPhone. More

by Jiware59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Feb 23, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 26, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2025

Great customer service. A pleasant atmosphere and wait time for the service is fast. Very helpful and informative on the updates of service repair. More

by abcbmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Feb 20, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

Excellent service from everyone at Principal Toyota. They worked me in and did all work needed . Will always use this dealership .thank you Jasper Walker.! More

by Lgerache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Feb 17, 2025 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 10, 2025

Roger and Elias really kept me updated with pictures and the procedure and overall showed amazing professionalism. The vehicle was given back as if it was never even touched and they made sure I didn’t have More

by Arell_Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Diaz, Rodger Parker
Feb 13, 2025 -

Principle Toyota in Memphis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2025

Couldn’t have asked for a for more. Guys were polite and had a great sense of humor. Mabel and Parker More

by Rkl0244
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, Rodger Parker
Feb 12, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2025

Always friendly In and out . Service advisor was knowledgable and transparent when it comes to my vehicles More

by EB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Feb 13, 2025 -

Principle Toyota in Memphis responded

Hi Eb, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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