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Principle Toyota in Memphis - Service Center

Memphis, TN

4.7
629 Reviews
Call Service Center (855) 976-7353

629 Reviews of Principle Toyota in Memphis - Service Center

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July 16, 2025

Great customer service thanks to service manager Libra Jones. Thanks principle Toyota for your service More

by Jwrightsells1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra Jones
Report | Print
July 16, 2025

On point for service and time for car serviced was very good thank you much More

by colemancarol61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra
Report | Print
July 14, 2025

Service department operates in good faith and does a good job. I am happy with the work they do. More

by cliffbhill
Recommend Dealer
Yes
Employees Worked With
Jasper
Report | Print
Jul 16, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jul 17, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2025

Shelton was fantastic upon dropping and picking up my car for a factory recall. I would highly recommend him to assist with any future car needs. The experience was exceptional More

by ttsojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton
Report | Print
Jul 12, 2025 -

Principle Toyota in Memphis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2025

My service was on time and fast. Shelton was courteous and knowledgeable. Great experience. Thanks More

by Ghead1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton
Report | Print
Jul 11, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 02, 2025

Great place to do business with. I’ve been coming here for five years and have never been disappointed. More

by Chris Gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Montgomery, John Snell
Report | Print
Jul 03, 2025 -

Principle Toyota in Memphis responded

Hi Chris, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

Customer service associates are nice & polite . It didn’t take all day for my car to get service. More

by mshirell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the service man name
Report | Print
Jul 03, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2025

I had an appointment to get an oil change and had to wait two hours and then having to wait those two hours the Internet was not working so I’m not happy about my last visit More

by therealpeggydavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
June 27, 2025

I found everyone at the dealership to be very courteous, and helpful. The office ran very smoothly and there was no waiting time. More

by peggynic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Jun 30, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

The service staff was welcoming, well-informed and efficient. My service included a progrmming fix and I was well-informed through the process. Additionally, the estimated time for service was less More

by Tuckered Out
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good man. Can't recall name.
Report | Print
Jun 26, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

Jun 27, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

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