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Principle Toyota in Memphis
Memphis, TN
1,901 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,901 reviews
December 06, 2018
Excellent Experience! We were looking for a Tacoma. Jimmy Rooker took the time to help us explore our options. He was patient and worked with us to get a fair deal. The tru We were looking for a Tacoma. Jimmy Rooker took the time to help us explore our options. He was patient and worked with us to get a fair deal. The truck needed a new windshield and minor repairs. All were made promptly at no additional charge. Excellent sales, service, and competitive price. Will definitely return . Thank you! More
by S&K
Employees Worked With
Jimmy Rooker
December 05, 2018
very good I did not get the car I originally agreed upon. because it had some defects. When I came back to pick up the original car, they told me we had to re I did not get the car I originally agreed upon. because it had some defects. When I came back to pick up the original car, they told me we had to redo our deal, for a higher price model. It's a really nice vechicle, I pray and hope I will be happy with it. I reveived a follow up call from Jeff he was very helpful and friendly. More
by Toni123
Employees Worked With
Peter Butler, Darrell Smith, Jeff Larson
December 05, 2018
Excellence Jimmy Rooker was very helpful and got me exactly what I wanted. This has been this best car buying experience I’ve ever had. I would recommend Princip Jimmy Rooker was very helpful and got me exactly what I wanted. This has been this best car buying experience I’ve ever had. I would recommend Principle Toyota to anyone. More
by Michael2:24
Employees Worked With
Jimmy Rooker, Rick In, Brandon Hoss
December 03, 2018
Amazing I’ve got to say my experience their was amazing. SalesRep April had walked me through the process of getting the vehicle of my dreams. I’ve got to say my experience their was amazing. SalesRep April had walked me through the process of getting the vehicle of my dreams. More
by Mckenna2008
Employees Worked With
Buddy Carnett, April Haynie
December 02, 2018
Quick and Easy April made the entire process simple and straight forward for me. I got a great vehicle that I had wanted for a long time. I would recommend to anyo April made the entire process simple and straight forward for me. I got a great vehicle that I had wanted for a long time. I would recommend to anyone. More
by GANga-317
Employees Worked With
David Handley, Buddy Carnett, April Haynie
November 30, 2018
Star quality employees with legendary servic All the people I have selected on this review have gone above their job to help me. Legendary service and star qualities by all. Thank you to David f All the people I have selected on this review have gone above their job to help me. Legendary service and star qualities by all. Thank you to David for explaining what another repair shop had done damaging my car and being instrumental in helping me recup my loss from them. Greg has continued to help me with problems and get to the bottom line of issues. Jerry and Jimmy helped me realize I might want a different vehicle not just replace with the same one I have. Peter was great with getting the finance paperwork done and explaining the “why” it’s a good idea to buy the extended warranty and I did. Thank you to all who went above and beyond their job description. What a great team. After the sale it is so important that the service department is one you can trust and feel confident because over the years that’s where we spend our time . On a scale of 1 to 10 it would have to be a 10+ More
by RavHappy2018
Employees Worked With
Greg Tyler, Jimmy Rooker, Peter Butler, Jerry Melton, David Sees
November 29, 2018
Amazing sales associate He is an awesome sales associate who not only got me the vehicle I wanted but made the process very simple & easy. Definitely recommend him to everyon He is an awesome sales associate who not only got me the vehicle I wanted but made the process very simple & easy. Definitely recommend him to everyone. More
by SherylLewis12
Employees Worked With
Logan Edwards
November 27, 2018
Poh is great!!! I strongly recommend Poh. She was extremely patient and polite. I had a great experience and I will recommend all my friends to go see Poh when they n I strongly recommend Poh. She was extremely patient and polite. I had a great experience and I will recommend all my friends to go see Poh when they need a vehicle! More
by Johnny K
Employees Worked With
Peter Butler, Poh Ng
November 27, 2018
Principle Toyota is TOPS for us! We bought our 2nd Rav4 from Principle Toyota (Cassidy Nealy) last week and couldn't be happier with the service we received. We walked in, told them We bought our 2nd Rav4 from Principle Toyota (Cassidy Nealy) last week and couldn't be happier with the service we received. We walked in, told them what we wanted, and Cassi helped us in a very short time find exactly what we were looking for. The process with all departments was exceptional and we will be customers for life! (Oh, and we LOVE this car too!) The Crafts in Memphis, TN More
by bcraft
Employees Worked With
Buddy Carnett, Cassidy Nealy
November 24, 2018
Kelly Fast was a very low pressure saleswoman, helpful, and Kelly got me the perfect truck I was looking for and made sure that I got a great deal. She was very helpful and made sure I was satisfied with our tr Kelly got me the perfect truck I was looking for and made sure that I got a great deal. She was very helpful and made sure I was satisfied with our transaction. She has a great personality and followed up with me to make sure that everything went smoothly. Overall, my interaction with Kelly was perfect! More
by Billy2019
Employees Worked With
Jerry Melton, Kelly Fast
