Principle Toyota in Memphis

Super Great Customer Service Poh Poh and Jimmy were awesome. They gave me what I wanted and at the price I wanted. Would highly recommend...thanks for the strawberry cake! Poh Poh and Jimmy were awesome. They gave me what I wanted and at the price I wanted. Would highly recommend...thanks for the strawberry cake! More

My husband and I were welcomed as soon as we parked and star I had a very bad experience with Wolfchase Toyota with customer service and the willingness of actually being respected as a loyal customer ( have p I had a very bad experience with Wolfchase Toyota with customer service and the willingness of actually being respected as a loyal customer ( have purchased two vehicles previously). Principal Toyota showed myself and husband the upmost respect from the time we stepped foot on the parking lot. They had me approved and rolling in my 2019 Avalon within a hour and a half and immediately following my husband and I ate dinner down the street at Buffalo Wild Wings before heading back to Southaven. THANKS PRINCIPAL TOYOTA!!! More

Excellent experience From the moment I clicked on the Principle Toyota website until the time I drove my 2019 4Runner off the lot, I experienced excellent customer service From the moment I clicked on the Principle Toyota website until the time I drove my 2019 4Runner off the lot, I experienced excellent customer service. Not only did Sandeep Soni find the exact model, color and options that I wanted, but he patiently explained all of the features of my new vehicle. Peter Butler made the financial transaction a smooth and quick process. More

A very pleasant visit. Garwyne Jones was very professional while showing me around at Principle Toyota. Very knowledgeable about the vehicles on the lot. I recently purchas Garwyne Jones was very professional while showing me around at Principle Toyota. Very knowledgeable about the vehicles on the lot. I recently purchase a 2016 Toyota Camry. Thanks to Garwyne I made a good choice. I'll recommend Garwyne to family, friends, co-workers and church family. I give 5+ stars to Mr Jones. He is a very patient man. Thank You Garwyne. C.Wallace More

Excellent & friendly sales person Poh went over & beyond to provide the best deal for me.. She was very friendly and I really recommend her !!! She was very accommodating and got me in Poh went over & beyond to provide the best deal for me.. She was very friendly and I really recommend her !!! She was very accommodating and got me in and out in no time !!! More

Excellent Experience I purchased my Toyota CH-R on December 21, 2018. I was very pleased with my overall experience. So refreshing to work with kind and knowledgeable pro I purchased my Toyota CH-R on December 21, 2018. I was very pleased with my overall experience. So refreshing to work with kind and knowledgeable professionals. More

Great buying experience I bought my third auto from this dealer today. The last time and this time were very positive experiences in an industry which historically had a bad I bought my third auto from this dealer today. The last time and this time were very positive experiences in an industry which historically had a bad reputation. The salesmen were knowledgeable, prompt and accommodating. The price was fair and the business transaction was quick and well done. More

Exceptional experience with an amazing staff! Poh has been so very patient while working with us over the past 6-8 months. Instead of getting frustrated with the ‘not ready yet’ feedback she patie Poh has been so very patient while working with us over the past 6-8 months. Instead of getting frustrated with the ‘not ready yet’ feedback she patiently complied with a request to continue calling to check in. I believe anyone else would have stopped calling. She made the actual sales process easy and saved time by having the documents signed while we chatted. (By the way...excellent sales tool because it makes you feel like you already bought th car much earlier in the process so you get past that shock and defense that the customer generally feels). Hats off to Poh and the entire team!!! More

Jim Nelson is AWESOME!!!! Jim always makes sure I get the right part the first time. If you need a part for your Toyota go an see him you won't be sorry. Jim always makes sure I get the right part the first time. If you need a part for your Toyota go an see him you won't be sorry. More