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Principle Toyota in Memphis

Memphis, TN

4.7
1,847 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,847 reviews

May 17, 2024

Serving is done in a timely manner. No long wait for routine maintenance. Have not had any difficulty with appointment times. More

by jrr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Brewer, Rodger Parker
May 19, 2024 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Principle Toyota

May 16, 2024

Love the dealership. However the prices to repair vehicles are extremely expensive. Even the parts for older vehicles are too expensive. More

by mburjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
May 16, 2024

I didnt have to wait but a few minutes for the technician to wave me into the bay.. He was very friendly, told me about how long it would take to get the job done, and told me how to get to the waiting room More

by owenscmo1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
May 17, 2024 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2024

I was very pleased with my experience at the service department at Principal Toyota. All aspects of the appointment from scheduling to completion were professionally handled by my service advisor John, More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
May 05, 2024 -

Principle Toyota in Memphis responded

Mike, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2024

I needed to replace my totaled car quickly. I was on a tight budget but wanted a quality used car. Salesman Sandeep Soni understood my situation and my budget. He worked with me to narrow my se More

by Bill Matthews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni
May 04, 2024 -

Principle Toyota in Memphis responded

Hi Bill, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2024

Great place for car service. Staff goes above and beyond. They do not try to up sell services. They are honest and work in a timely manner. It is worth driving out of the way. Su More

by valbossert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department was helpful!, Seth Green, Shelton Maben
May 04, 2024 -

Principle Toyota in Memphis responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2024

Explained what was needed and had a quick turnaround. Very pleased with their service. Always pleasant. More

by sheris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester, Rodger Parker
Apr 29, 2024 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 23, 2024

Rodger Parker is an excellent service advisor. I appreciate his clear communication and professionalism. With Rodger and the service team at Principle Toyota in Memphis, we never have to worry a More

by rdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Apr 25, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2024

Good customer service from employees from start to finish. Antawon Boone was helpful. Very Satisfied. More

by sheilavelasquez68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antawon Boone
Apr 23, 2024 -

Principle Toyota in Memphis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2024

Shelton is a great service advisor. He was very professional and easy to work with. More

by strains_marks_0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Apr 23, 2024 -

Principle Toyota in Memphis responded

Strains_marks_0h, we are so pleased you enjoyed your visit to Principle Toyota!

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