Principle Toyota in Memphis

Zeenan Pathan was a huge help in buying our new vehicle! Zeenan worked very hard to help us find the perfect vehicle. He listened to what we wanted and searched for it. Zeenan kept us informed of vehicles Zeenan worked very hard to help us find the perfect vehicle. He listened to what we wanted and searched for it. Zeenan kept us informed of vehicles arriving on the lot, sent us photos and videos of them, and patiently answered my obscure questions. Zeenan is also professional and very friendly. He really went the extra mile for us! More

I have been a customer for over 25 years and it is because of the customer service. Respect, empathy and knowledge are the key factors that keep me coming back. because of the customer service. Respect, empathy and knowledge are the key factors that keep me coming back. More

I have been a customer for 13 years and have always received excellent, prompt service response. received excellent, prompt service response. More

Great service and receptive employees at all levels! Highly recommend the Principle Toyota service department. Highly recommend the Principle Toyota service department. More

Took my vehicle for a service issue that turned out to be catastrophic. Principle reached out, presented options, and quickly arranged for me to test drive other vehicles. Within a weekend I had a new car a catastrophic. Principle reached out, presented options, and quickly arranged for me to test drive other vehicles. Within a weekend I had a new car and a great experience with service, sales, and finance. More

Quick courteous service no long wait time. Shelton Maben has a great personality and very informative. Shelton Maben has a great personality and very informative. More

Nice and clean facility with sales representatives eager to assist. Mr. Sandeep Soni, with the magical scarf was our rep. Professional friendly with a sense of humor. If ever I needed a fourth Toyota Tacoma to assist. Mr. Sandeep Soni, with the magical scarf was our rep. Professional friendly with a sense of humor. If ever I needed a fourth Toyota Tacoma, I will call or go by Principle Toyota. More

I highly recommend asking for Ciara Hernandez our Assistant Service Manager at Principle Toyota in Memphis. She's very courteous knowledgeable and professional. She promptly had our vehicle assessed Assistant Service Manager at Principle Toyota in Memphis. She's very courteous knowledgeable and professional. She promptly had our vehicle assessed and fixed and kept us informed the entire time. She's definitely the reason we will be going back! Great job Principle Toyota in having a valued team member! Thank you so much Ciara! You're definitely appreciated! More

Super friendly, very thorough and timely with appointments and reminders. Clean, accommodating waiting room too. Thank you! appointments and reminders. Clean, accommodating waiting room too. Thank you! More

I came in for a routine oil change. Roger assisted me with check-in. I left and and came back after the service had been completed. I was notified through text about maintenance that ne Roger assisted me with check-in. I left and and came back after the service had been completed. I was notified through text about maintenance that needed to be done regarding my Camry. Roger and I scheduled my next service and he was very knowledgeable and informative. Roger told me he would not be there for my next service but introduced me to the tech that would on my return. They both gave a sense of assurance as they listened to my concerns. I really appreciate Roger's professionalism. I look forward to returning to Principle Toyota in the future for my repairs. More