Principle Toyota in Memphis

Servicing done for my car I took my car to the service department at Principle Toyota since it had a servicing issue. They checked it and kept it for almost 3 days and when it I took my car to the service department at Principle Toyota since it had a servicing issue. They checked it and kept it for almost 3 days and when it came back it was still making the same noise so I had to take it back right next day and got in touch with the same person who said they had missed checking one of the parts but now that its checked, it should run fine. Brought it home and it did the same thing. I was very frustrated and so I took it back to them early morning and met with the gentlemen Tracy who said he would personally take care of it and that I wouldn't have to worry about paying for the services this time due to me paying for it both the times before. He gave me a rental car to use while they kept my vehicle and it took almost a week long before they gave it back but when it came back, it was like nothing was ever wrong with it! I would like to give a huge THANK YOU to Mr. Tracy Tate for being a HUGE help in helping us figure out what was wrong with our car and getting it fixed the right way, finally! Thank you for going above and beyond and for being a very nice, caring and understanding service agent and a great person inside and out! I would definitely recommend Mr.Tate since you will not regret your experience with him and will go hassle free with your car problem resolved entirely! Thank you again Tracy and I apologize for posting this review very late but my family and I really appreciate your service! Thank you! :) More

Best car buying experience I've ever had! First time buyer from Principle and absolutely loved the experience! Shelton, Grant, and Buddy are the Dream Team. You feel @ home there. There is No First time buyer from Principle and absolutely loved the experience! Shelton, Grant, and Buddy are the Dream Team. You feel @ home there. There is No hassel. I would recommend this dealership to anyone looking to buy their 1st or 2nd vehicle. Tell a friend. I wish I could've bought 2 vehicles from them. They get 5 Big Stars from me! More

Great customer service Had a great experience purchasing my vehicle great customer service and friendly staff andy and rick offered friendly customer service and answered an Had a great experience purchasing my vehicle great customer service and friendly staff andy and rick offered friendly customer service and answered any questions i had will recommend them and thank you for the help guys More

Great deal Poh was really helpful, she gave us a good deal, this is our second car she helps us get , She is awesome , we like her a lot Poh was really helpful, she gave us a good deal, this is our second car she helps us get , She is awesome , we like her a lot More

Great people who work hard to get you the best deal. Awesome group of people, work hard to get your best deal on what you want. Genuine service all around, I will be back and would recommend anyone who w Awesome group of people, work hard to get your best deal on what you want. Genuine service all around, I will be back and would recommend anyone who wants a great vehicle for a good price go check them out. More

Great Principle Lovely dealership in my area of town. Staff was awesome. Vehicles very affordable. Large selection to choose from. Would recommend to everyone looking Lovely dealership in my area of town. Staff was awesome. Vehicles very affordable. Large selection to choose from. Would recommend to everyone looking for this brand of car. More

Helpful You never have to wait around for Libra to ask "if you have been helped". He is awesome! I would recommend him to all of my family! You never have to wait around for Libra to ask "if you have been helped". He is awesome! I would recommend him to all of my family! More

Great & Efficient Buying Experience Poh Ng was a wonderful and very professional sales person. She helped us find the exact vehicle we were looking for. It was a great experience. Poh Ng was a wonderful and very professional sales person. She helped us find the exact vehicle we were looking for. It was a great experience. More

Was an amazing number worker and great attitude Had no intention on purchasing a vehicle this day until the ch-r jumped out at me! Went into to talk and ended up with great deal on this car! Had no intention on purchasing a vehicle this day until the ch-r jumped out at me! Went into to talk and ended up with great deal on this car! More

Outstanding Dealer! Mrs. Poh Ng is the best car dealer I have ever dealt with! She did not beat around the bush, kept everything simple, and was very helpful throughout t Mrs. Poh Ng is the best car dealer I have ever dealt with! She did not beat around the bush, kept everything simple, and was very helpful throughout the entire car-buying process! If you’re buying a car in Memphis, buy it from Mrs. Poh! More