Principle Toyota in Memphis

KIND AND HELPFUL KIND AND HELPFUL Cassi went the extra mile in explaining, kindness and customer dedication to me. Very glad she was my sales lady. PRINCIIP KIND AND HELPFUL Cassi went the extra mile in explaining, kindness and customer dedication to me. Very glad she was my sales lady. PRINCIIPLE TOYOTA is a great and honest place to go for your car or truck. More

Great experience. In December of 2018, my parents bought their second Toyota after having their Camry destroyed in a car accident. Their sales associate was Andy Fong. In December of 2018, my parents bought their second Toyota after having their Camry destroyed in a car accident. Their sales associate was Andy Fong. They were on a limited budget and Andy went above and beyond in getting them another vehicle which actually exceeded our expectations. Less than a year later, I returned to Principle Toyota to replace my 2001 Tundra. I requested Andy as my sales representative. Andy was able to get the exact Tundra that I wanted from another dealership at the price that I wanted. The whole process took less than 4 hours. I bought the truck, sight unseen, because I trusted Andy. My finance associate was Peter Butler. He was equally helpful and assisted me in obtaining extended coverage at a great price. He answered all questions and gave me his personal cell number in case I had concerns or questions later. The general sales manager, Jeff Larson, hooked me up with a great deal on a bed cover. I cannot say enough good things about these 3 gentlemen or Principal Toyota. This is the 5th Toyota my family has purchased. More

Pleasant shopping experience Need to replace my damaged Toyota Sienna. Got in touch with April, and she was very courteous, professional and, accommodating and helped to find a v Need to replace my damaged Toyota Sienna. Got in touch with April, and she was very courteous, professional and, accommodating and helped to find a vehicle that I want and had an offer for me before I sat before her desk. The total time spent in getting this car was amazingly short. Very pleasant shopping experience. Will buy from her when the time comes if I need my next Toyota. More

Helpful People! I went in to have my 2008 Toyota Avalon Serviced. While I was there, I was speaking about the how I liked Toyota's Highlanders. Right about that time, I went in to have my 2008 Toyota Avalon Serviced. While I was there, I was speaking about the how I liked Toyota's Highlanders. Right about that time, Cassidy, one of the sales people was passing by. My Service Tech introduced me to her and he told me Cassidy would take care of me while I wait on my Avalon to be serviced. Well, Cassidy took me under her wing, while at the same time assisting another customer who was also sitting in the service area. After showing me around and pulling up different autos to view, she gave me her cell number and told me to contact her with any questions. She followed up with me with varies text messages over the weekend. I was interested in buying another car, but had not made up my mind as to when since my Avalon was still in pretty good shape. My daughter's car put her down and after Cassidy keeping in contact with me, it was a no brainer. I gave my daughter the 2008 Avalon and I got what I had been dreaming about, but was not sure when to step out there. Everyone I met at the dealership, front desk staff also, were all great people. More

Friendly Salesman Andy Fong was a very friendly, understanding salesman. Never felt pressured and treated us like people and not customers. Would recommend him and the Andy Fong was a very friendly, understanding salesman. Never felt pressured and treated us like people and not customers. Would recommend him and the business to others. More

Shelton was very patient with us Shelton Maben gave us his full attention and spent as much time as was needed to find the vehicle that met all our requirements. We appreciate Shelto Shelton Maben gave us his full attention and spent as much time as was needed to find the vehicle that met all our requirements. We appreciate Shelton! More

Sienna 2020 I went into the Priciple toyota to Purchase a 2020 Toyota Sienna ...The sales person that sold me the Vehicle was very nice The next week me and my fa I went into the Priciple toyota to Purchase a 2020 Toyota Sienna ...The sales person that sold me the Vehicle was very nice The next week me and my family were driving down the road and all of a sudden the Van stopped while driving so I took the van back to Toyota and asked to speak with management but was denied so another Sales Person came to speak with me and he was really rude and said there wasn’t anything he could do ... I left it with The Service Department after 2 days More lights came on the Dash ..... Im Very Disappointed and Me and My family No longer feels Safe in the Vehicle.... Somebody Needs to contact me ASAP about this Matter,and im not recomended anyone of your come to get any car car from them,cause there service is very such More

Great experience Sandeep Soni was very helpful in helping me find the right RAV4 to fit my budget. It was a pleasure dealing with him and the entire team at Principal. Sandeep Soni was very helpful in helping me find the right RAV4 to fit my budget. It was a pleasure dealing with him and the entire team at Principal. More

New Car I purchase a 2019 Toyota Camry today with the help from Jimmy Rooker which was a great help with any concerns and answer all of my question. I definit I purchase a 2019 Toyota Camry today with the help from Jimmy Rooker which was a great help with any concerns and answer all of my question. I definitely recommend Jimmy Rooker and I thank him for such a marvelous customer service he provided. I couldn’t be more happier. I ask thank Brandon Hoss with helping me out with all the questions. And both have great patience Thank you 😊 More