Principle Toyota in Memphis
Memphis, TN
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We worked with Cassidy and she was great! She was ready with the keys to the car we were interested in.We love our Toyota Highlander and very easy dealer to work with! She was ready with the keys to the car we were interested in.We love our Toyota Highlander and very easy dealer to work with! More
Sandeep Soni did a great job working with me to find a Tacoma. He was quick to respond to every question. I will definitely be contacting him for my next Toyota purchase. Tacoma. He was quick to respond to every question. I will definitely be contacting him for my next Toyota purchase. More
Service Department (Rodger Parker) is fantastic! ! Always friendly and keeps me updated on the progress of my suv. I now have 275,000 miles on my 2010!!!! and going strong ! Always friendly and keeps me updated on the progress of my suv. I now have 275,000 miles on my 2010!!!! and going strong More
I have only had issues with the actual dealership, which I have given up on getting resolved. They put standard tires and rims on my Platinum Limited hybrid at purchase. Only solution offered was a discount I have given up on getting resolved. They put standard tires and rims on my Platinum Limited hybrid at purchase. Only solution offered was a discount on some new tires. Will not purchase from the dealership again and already shopping around for next purchase. The whole service area is awesome. More
Did the window tainting poorly after purchasing the car. Scratched the car door while doing the same. Did not detail the outer side of the car properly before handing me the car. They do not care about the Scratched the car door while doing the same. Did not detail the outer side of the car properly before handing me the car. They do not care about the customer after car is sold. Very poor experience. More
I highly recommend asking for Shelton as your service advisor. He was honest, fair positive and a true professional. From the moment I drove in to the moment I picked up my car he made sure my experience advisor. He was honest, fair positive and a true professional. From the moment I drove in to the moment I picked up my car he made sure my experience went seamlessly. He didn't miss a beat, followed through with his promises and even made the experience fun. An absolute class act. I will book with Shelton from now on. More