Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Principle Toyota in Memphis
Memphis, TN
1,886 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,886 reviews
August 05, 2020
Andy Wong is an amazing salesperson. He was very attentive from start to finish, but not pushy at all, and made sure I was comfortable with the whole process. Car buying can be very difficult but An attentive from start to finish, but not pushy at all, and made sure I was comfortable with the whole process. Car buying can be very difficult but Andy made it as easy as possible. More
by Amy R
Employees Worked With
Andy Fong
July 29, 2020
Lisa did a great job helping me with the purchase of my 4runner. I am very happy with how easy she made the whole process. I would recommend her to anyone looking for a honest car sales person. 4runner. I am very happy with how easy she made the whole process. I would recommend her to anyone looking for a honest car sales person. More
by kevin
Employees Worked With
Lisa Mowery
July 29, 2020
Very professional,quick, courteous service We have been dealing with Jerry Melton by phone and since he has been hospitalized, he actually called the dealership for us and spoke to David Handle We have been dealing with Jerry Melton by phone and since he has been hospitalized, he actually called the dealership for us and spoke to David Handley who took very good care of us. He sent us to a Mr. Garwyn Jones, salesman who took us around and we decided on a RaV 4 Toyota. He honored Mr. Melton's pricing and we were very happy how quickly and efficiently he took care of us. We had not been to a dealership in many, many years and Mr. Garwyne Jones made it easy to finance and a pleasant experience. Thanks Principle Toyota and Garwyne. We will be sure to tell Jerry what a great job you did for us. More
by Sjustice901
Employees Worked With
David Handley, Buddy Carnett, Jerry Melton, Garwyne Jones
July 28, 2020
My experience was longer than I would have liked, but my salesman Garwyne Jones made me feel like part of the Principle Toyota family!!! So far, i am happy with my purchase along with the guidance and expe salesman Garwyne Jones made me feel like part of the Principle Toyota family!!! So far, i am happy with my purchase along with the guidance and experience of my salesman... More
by Willshann08
Employees Worked With
Peter Butler, Garwyne Jones
July 28, 2020
Very pleased with Shelton’s Attention & Work. We have been dealing with Principle Toyota since we moved to Tennessee from Ticonderoga, NY. Always satisfied with service & attention given to every We have been dealing with Principle Toyota since we moved to Tennessee from Ticonderoga, NY. Always satisfied with service & attention given to every customer. We had visited other dealerships, but came back to Toyota. We were very well taken care of. Shelton explained every process of buying another RAV 4, and it was very “smooth” transition. More
by pjcorwin
Employees Worked With
Peter Butler, Shelton Maben
July 28, 2020
I would recommend this dealership to anyone looking to buy a vehicle.. If I ever bought another one .. It most definitely will be here I Loved everything about it. Especially Shelton and Peter. 5 stars t buy a vehicle.. If I ever bought another one .. It most definitely will be here I Loved everything about it. Especially Shelton and Peter. 5 stars to both of them!! More
by Fayeficklin
Employees Worked With
Peter Butler, Shelton Maben
July 25, 2020
Kelly worked very hard to get my monthly payment where I wanted it. Tomas was very friendly and held conversation with my mom and I while we waited for the bank to get back with us. Peter did a great job ge wanted it. Tomas was very friendly and held conversation with my mom and I while we waited for the bank to get back with us. Peter did a great job getting me 0% interest for 60 months. Super excited they got me in the car I wanted and didn’t let me settle for something less than what I wanted because of monthly payments. More
by ameliadees
Employees Worked With
Jimmy Rooker, Peter Butler, Kelly Fast, Tomas Villatoro
July 22, 2020
Jimmy was soooo patient with me!!! I had need driving the same car for the last 10 years, I had no idea what I wanted!!! I am now a proud owner of a 2020 highlander!!! same car for the last 10 years, I had no idea what I wanted!!! I am now a proud owner of a 2020 highlander!!! More
by Melissa
Employees Worked With
Jimmy Rooker
July 20, 2020
Jimmy was awesome and very professional he addressed any and all concerns I had to make my purchase as smooth as possible, I'm loving my new Camry SE!! Brandon in finance was awesome too!!:) and all concerns I had to make my purchase as smooth as possible, I'm loving my new Camry SE!! Brandon in finance was awesome too!!:) More
by shunisom
Employees Worked With
Jimmy Rooker, Brandon Hoss
July 20, 2020
Sandeep found a vehicle that met everything on my checklist of what I was wanting in a vehicle. He made my buying experience quick and easy. I’m new to the Toyota family and look forward to enjoying checklist of what I was wanting in a vehicle. He made my buying experience quick and easy. I’m new to the Toyota family and look forward to enjoying my new Highlander! More
by Ajsmith3742
Employees Worked With
Sandeep Soni, Buddy Carnett, Jeff Larson
