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Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.7
1,847 Reviews
Call Dealership (855) 976-7353
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,847 reviews

September 09, 2024

Service Department (Rodger Parker) is fantastic! ! Always friendly and keeps me updated on the progress of my suv. I now have 275,000 miles on my 2010!!!! and going strong More

by Drlittlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
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Sep 13, 2024 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

Andy foog good person to deal with for trading card and getting ready car paper work More

by Carltonwright54cwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Fong
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Sep 06, 2024 -

Principle Toyota in Memphis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2024

Had my 23’ 4Runner serviced. I enjoyed an early appt. I hardly waited. After a yawn and a cup of coffee, it was ready to go. More

by Mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Sep 06, 2024 -

Principle Toyota in Memphis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2024

I have only had issues with the actual dealership, which I have given up on getting resolved. They put standard tires and rims on my Platinum Limited hybrid at purchase. Only solution offered was a discount More

by SJ2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelton Maben
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August 30, 2024

Very punctual polite and service on time a very clean and comfortable waiting area free tv snacks and Fred wayer More

by Stanleydowning45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Sep 05, 2024 -

Principle Toyota in Memphis responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 28, 2024

Did the window tainting poorly after purchasing the car. Scratched the car door while doing the same. Did not detail the outer side of the car properly before handing me the car. They do not care about the More

by phbdvz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trey Alston
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August 27, 2024

I highly recommend asking for Shelton as your service advisor. He was honest, fair positive and a true professional. From the moment I drove in to the moment I picked up my car he made sure my experience More

by Penn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Aug 31, 2024 -

Principle Toyota in Memphis responded

Hi Penn, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Very courtesy and polite they change my oil very efficiently I really enjoyed my visit. More

by Arterice perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Jones
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Aug 31, 2024 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

We had a good experience purchasing a car from Principle Toyota. Brandon was attentive and helpful throughout the whole process. More

by Tory
Recommend Dealer
Yes
Employees Worked With
Brandon Galloway
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Aug 26, 2024 -

Principle Toyota in Memphis responded

Hi Tory, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2024

Dealship was very professional and helpful to got me taken care of in right in in matter of time More

by Helen Sharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Aug 24, 2024 -

Principle Toyota in Memphis responded

Hello Helen, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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