Principle Toyota in Memphis

Poh has a very genuine personality and made my car purchasing experience one of the best! Along with her great customer service, she was also kind, helpful, and great with assisting me with any questi purchasing experience one of the best! Along with her great customer service, she was also kind, helpful, and great with assisting me with any questions I had related to the car prior to purchase. I am totally happy with Poh and my new vehicle! More

I was totally misled and did not receive any response after trying to get any type of explanation. after trying to get any type of explanation. More

I was in the market to replace my vehicle by ordering a new one, which I had put together using the Toyota site. I had reached out to another dealership on line, and they immediately dropped the ball, so new one, which I had put together using the Toyota site. I had reached out to another dealership on line, and they immediately dropped the ball, so I tried this dealership. They actually read my email, paying attention to what I was looking for. Anyway, It was going to be a long wait for the order, but as it turns out they had a vehicle on the lot that met almost all the criteria which I decided to purchase. April made the process simple and fast. The highest praise (besides the number of stars) I can provide is to say that I would buy from them again, and recommend them to family and friends! More

Love My Car! Cassi made everything so easy and fun! I am so happy I had her to help me purchase my car! Thanks again Cassi! Cassi made everything so easy and fun! I am so happy I had her to help me purchase my car! Thanks again Cassi! More

I came here to sell my vehicle- keep in mind this was probably my 5th or 6th car lot to visit this week. I hadn’t had much luck finding anything something that fit me. Well, I did not leave empty handed! probably my 5th or 6th car lot to visit this week. I hadn’t had much luck finding anything something that fit me. Well, I did not leave empty handed! Staff was great. Lot had great variety. I didn’t expect to find the perfect vehicle for me here. Service was quick, stress-free, and they worked with me. I have been recommending Principle Toyota Memphis since I left- and will continue to do so! I love my Toyota! I highly recommend Jimmy!! Thanks again. More

In my opinion, five stars is not a high enough rating for my saleswoman, Cassidy Nealy. I inquired about a vehicle online and received an immediate response. I went through a couple of vehicles before decidi my saleswoman, Cassidy Nealy. I inquired about a vehicle online and received an immediate response. I went through a couple of vehicles before deciding on the right one and Cassidy was more than patient and helpful. She listened to my situation, took notes of the things I wanted to accomplish in this deal, and then went to work. I was able to text her all of the information and photos on my trade and she put together figures for me and within an hour, I knew where I stood. When I arrived at the dealership (which is 4 hours from my home), she had the vehicle filled up, cleaned, serviced, and ready to test drive. She had all of the papers in order, took me to the finance office and in a matter of minutes I was done and ready to drive off. I have been buying cars since I was 14 years old and I’ve never had a better experience than at Principle Toyota. It was well worth the drive and I will continue to do business with Cassidy as long as I’m buying cars, wherever she’s at! More

Jimmy was so great to work with! I was a first time car buyer and he made the process so seamless! I would highly recommend him to anyone! I was a first time car buyer and he made the process so seamless! I would highly recommend him to anyone! More

I found my car on the internet, and they let me look it before it even rolled out onto the lot. Extremely accommodating and great buying experience! before it even rolled out onto the lot. Extremely accommodating and great buying experience! More

April Is the best and i have bought from her before but 15 words makes me want to not do tge survey. 15 words makes me want to not do tge survey. More