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Principle Toyota in Memphis

Memphis, TN

4.8
1,904 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,904 reviews

May 12, 2023

Excellent customer service, Anthony is very friendly and professional, I would definitely recommend Principal Toyota to family and friends More

by Josephine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon
Jun 24, 2023 -

Principle Toyota in Memphis responded

Josephine, Your review made our day! We're grateful for your kind words and for recommending us to others.

May 12, 2023

My experience at principle Toyota was a very satisfying and enjoyable one handled by well trained experienced knowledgeable person More

by wjavant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the fantastic review! We're honored to have exceeded your expectations and look forward to serving you again in the future.

May 10, 2023

Awesome experience, no pressure and the time spent at the dealership was minimal I would recommend Principle Toyota to anyone looking to purchase a vehicle! More

by masonpledge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Coleman , Brandon Hoss
Jun 24, 2023 -

Principle Toyota in Memphis responded

Your review made our team's day! We're grateful for your kind words and for trusting us.

May 10, 2023

Kelly was very helpful and informative, and they helped make the overall experience as pleasant as possible More

by dan4649
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Fast
Jun 24, 2023 -

Principle Toyota in Memphis responded

We're so grateful for your positive review! Thank you for recognizing our efforts and for being a valued customer.

May 09, 2023

No further comments regarding this survey including salesman and finance manager and others involved etc etc More

by rthoma8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hoss, Jason Montemayor
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the review.

May 06, 2023

They listened to what we needed and made sure we got it in a timely manner More

by justinsgryf150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Fast
Jun 24, 2023 -

Principle Toyota in Memphis responded

We can't thank you enough for the wonderful review! Your feedback inspires us to continue delivering exceptional service.

May 05, 2023

The service dept is great. Fast and kept me informed throughout. If you need your Toyota taken care of, this is the place to take it. More

by Fwinkler2147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the kind words and for sharing your positive experience! We're thrilled to have met your expectations.

May 02, 2023

Reminder notices were provided prior to service appt; all contact with employees was very pleasant; a nice and clean waiting area provided; and an explanation of services was provided. More

by kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Jun 24, 2023 -

Principle Toyota in Memphis responded

Kay, We can't thank you enough for the wonderful review! Your feedback inspires us to continue delivering exceptional service.

April 28, 2023

Mr. Jasper Walker has great customer service skills. He made sure to let me know what I will need to get done to my car on my next service visit. He has been one of the best service technician. More

by gerthaalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Jun 24, 2023 -

Principle Toyota in Memphis responded

Your review means the world to us! Thank you for your trust, support, and for taking the time to share your experience.

April 22, 2023

Mr.JASPER Walker is nice person and patient. He let me know what problems my car have. If next appointment I need change. He is good person I ever meet. More

by Chih Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper walker
Apr 22, 2023 -

Chih Lin responded

Thanks you all .

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