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Principle Toyota in Memphis

Memphis, TN

4.7
1,848 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,848 reviews

May 05, 2023

The service dept is great. Fast and kept me informed throughout. If you need your Toyota taken care of, this is the place to take it. More

by Fwinkler2147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the kind words and for sharing your positive experience! We're thrilled to have met your expectations.

May 02, 2023

Reminder notices were provided prior to service appt; all contact with employees was very pleasant; a nice and clean waiting area provided; and an explanation of services was provided. More

by kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Jun 24, 2023 -

Principle Toyota in Memphis responded

Kay, We can't thank you enough for the wonderful review! Your feedback inspires us to continue delivering exceptional service.

April 28, 2023

Mr. Jasper Walker has great customer service skills. He made sure to let me know what I will need to get done to my car on my next service visit. He has been one of the best service technician. More

by gerthaalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Jun 24, 2023 -

Principle Toyota in Memphis responded

Your review means the world to us! Thank you for your trust, support, and for taking the time to share your experience.

April 22, 2023

Mr.JASPER Walker is nice person and patient. He let me know what problems my car have. If next appointment I need change. He is good person I ever meet. More

by Chih Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper walker
Apr 22, 2023 -

Chih Lin responded

Thanks you all .

April 20, 2023

Brought in my 2004 Tundra for normal service, oil change and tire rotation. As usual they recommended a few more service items which I probably needed (being a 19 year old truck). They were courteous and More

by pttkz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the glowing feedback! We're honored to have earned your trust and will continue striving for excellence.

April 20, 2023

I had a great experience working with Principle and Andy Fong to purchase my new car. Nice relaxed atmosphere. More

by Flagatorfan17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, Andy Fong
Jun 24, 2023 -

Principle Toyota in Memphis responded

We're jumping for joy thanks to your amazing review! Thank you for your continued support and for being a part of our journey.

April 19, 2023

This review is for the service department’s 100k mile service on a 4Runner. The service here is excellent and will continue to take my car to Principle in the future. More

by rrobbinsgolf@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the kind words and for sharing your positive experience! We're thrilled to have met your expectations.

April 12, 2023

Great customer service and fast service of purchasing of my vehicle I would like recommend a friend More

by tweetyangel34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Melton
Jun 24, 2023 -

Principle Toyota in Memphis responded

We're delighted to receive your positive feedback! Thank you for trusting us and for sharing your positive experience with others.

April 11, 2023

Shelton is the best— took care of everything and knew just what I needed. He is one of the good guys! More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Jun 24, 2023 -

Principle Toyota in Memphis responded

Chris, Your review made our team's day! We're grateful for your kind words and for trusting us.

March 24, 2023

Sandeep Soni provided excellent service in purchasing my new and beautiful Rav 4. Go see him today! More

by cdkcooper1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni
Jun 24, 2023 -

Principle Toyota in Memphis responded

We're so grateful for your positive review! Thank you for recognizing our efforts and for being a valued customer.

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