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Principle Toyota in Memphis

Memphis, TN

4.7
1,922 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,922 reviews

June 02, 2025

Went smoothly without a problem. Car was inspected and fluids checked. Checkout was easy and quick. More

by jth349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra
Jun 13, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2025

Always the best experience at this dealership. I have bought four cars at this dealership because the sales and service are both awesome More

by Tcorgel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Jun 13, 2025 -

Principle Toyota in Memphis responded

"Thank you so much for your loyalty and kind words! We strive to provide exceptional sales and service experiences for our customers. See you for your fifth car soon!"

May 29, 2025

Very friendly and helpful. Brandon was fantastic at knowing my needs and getting me the truck that I wanted. More

by billy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Merriweather
Jun 13, 2025 -

Principle Toyota in Memphis responded

Thank you for your glowing review! We are thrilled to hear that Brandon provided such exceptional service and helped you find the perfect truck. We strive to make our customers happy and it's great to know we succeeded with you. See you on the road! #CustomerSatisfaction #GreatService

May 27, 2025

Sales and Finance team were excellent and efficient. I didn't feel like I was being taken advantage of in regard to pricing or financing through Toyota Financial. Communication from the quote phase to p More

by MurlCamryLE2025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Handley, Brandon Hoss, Tomas Villatoro
Jun 13, 2025 -

Principle Toyota in Memphis responded

Thank you for sharing your experience with our sales and finance team! We strive to provide transparent and efficient pricing and financing options through Toyota Financial. Our team is dedicated to clear communication throughout the entire process. We look forward to exceeding your expectations during your first service appointment. We value your business and appreciate your feedback.

May 08, 2025

The employees are very nice, but I would not recommend going to this dealership. My last appointment for an oil change, tire rotation and battery change took 3 1/2 hours. The time before that took 5 hou More

by Janaline1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelton Maben
May 25, 2025 -

Principle Toyota in Memphis responded

Thank you for your feedback. We apologize for the extended wait time you experienced during your last appointments. We take customer satisfaction seriously and will address this issue with our team to ensure more efficient service in the future. Thank you for giving us the opportunity to improve.

May 07, 2025

I love my Service department. They get you on and out. I did a walk-in appointment and it didn't take them anytime to take care of the problem. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
May 10, 2025 -

Principle Toyota in Memphis responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2025

Excellent service and Mr. Maben is exemplary in serving all of his customers. THANK YOU! Vida More

by VC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
May 05, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2025

Service people are all helpful and courteous. They do their best to help me with each situation. More

by brendahardgrave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Fong, John Forrester
May 05, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2025

Our family always gets excellent, professional, and efficient service of our Camry at Principle Toyota. Rodger Parker and the service team at Principle Toyota always go above and beyond my expecations More

by rdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
May 02, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2025

Always get excellent service and at a fair price. I will continue to get my car serviced here and will return when it’s time for a new one. More

by Buckboy45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Handley, Shelton Maben
Apr 30, 2025 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!