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Principle Toyota in Memphis

Memphis, TN

4.7
1,852 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,852 reviews

October 21, 2024

The Principal Toyota Services was great. Professional and never pressure the customer to do anything such repair that don’t need. They are honest and professional. I highly recommend the s More

by Tess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Oct 25, 2024 -

Principle Toyota in Memphis responded

Hi, thank you so much for your positive comments about Principle Toyota! Thanks again for the recommendation, and have an amazing day!

October 18, 2024

Service department is very professional and efficient. My car is 14 years old and well cared for. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Oct 20, 2024 -

Principle Toyota in Memphis responded

Ruby, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Thank you again, and have a fantastic day!

October 12, 2024

Our experience with Principle Toyota was very pleasant and professional. We worked with sales associate Kelly Fast and were very pleased with her customer service approach. We will definitely be shopping More

by ShpmclereedsHighlander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Larson, David Handley, Kelly Fast
Oct 15, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2024

Kelly Fast was so kind and helpful. John in Service Dept was also extremely helpful. More

by map.girl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hoss, Kelly Fast, John Forrester
Oct 15, 2024 -

Principle Toyota in Memphis responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 03, 2024

Got me in and out with no pressure, but valuable information. Been using this service for many, many years. More

by thenances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Oct 05, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2024

Cassie was great she helped me a lot and made the process easier for me. More

by Polk.jalen15
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassidy Nealy
Oct 06, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2024

Toyota is the best ! !they sale the best quality cars,the customer service is # one More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper walker
Oct 06, 2024 -

Principle Toyota in Memphis responded

Hello Roberto, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2024

Sales people very easy to work with. They can be counted on to do what they promised. More

by 1sgtfranklinret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Poh Ng
Oct 05, 2024 -

Principle Toyota in Memphis responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

This was my first checkup for my new vehicle and I could not be more pleased. Jasper Walker, was very courteous and professional! More

by ONYX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Sep 29, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

I love how when I take my car in for service it is not a long drawn out process. Everyone is always greeting you with friendly smiles. More

by earlrjohnsonii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Kelly Fast, John Forrester, Rodger Parker
Sep 29, 2024 -

Principle Toyota in Memphis responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!