Principle Toyota in Memphis

Service department coordinators are very thorough to explain the service recommended based on vehicle mileage. During the process they inform you via texts as to the progress of the service. If anyth explain the service recommended based on vehicle mileage. During the process they inform you via texts as to the progress of the service. If anything is found to need to be fixed, they call you to expain and get your approval before fixing. Once finished, the coordinators go through the report of what was done and what, if anything, is recommended for an upcoming maintenance. Everyone in the service department is friendly and kind. I've had my 4runner for 5 years and won't take my car anywhere else. More

I took my Camry in to get a recall situated. The service team was very kind and explained everything to me. I worked with a John I believe. He was very kind and knowledgeable. The service team was very kind and explained everything to me. I worked with a John I believe. He was very kind and knowledgeable. More

Service rep did an awesome job! Everything he told me was right online what how the service was completed. Everything he told me was right online what how the service was completed. More

I received extraordinary customer service. I was pleased with the representative who patiently assisted me. I also enjoyed the popcorn, coffee and the cleanliness of the bathroom. I was pleased with the representative who patiently assisted me. I also enjoyed the popcorn, coffee and the cleanliness of the bathroom. More

They are polite and their service is prompt and satisfying. They also introduced me the maintenance plan which I really liked and purchased. satisfying. They also introduced me the maintenance plan which I really liked and purchased. More

Superb customer service, a trained and knowledgeable staff. A great experience from beginning to end. Worth the trip no matter how far you have to come. staff. A great experience from beginning to end. Worth the trip no matter how far you have to come. More

Service representative Jasper is the reason the rating was given! He was respectful, knowledgeable, actively listening to my concerns. was given! He was respectful, knowledgeable, actively listening to my concerns. More

Excellent service visit! Jasper was very courteous and knowledgeable. He even took the time to explain results of the multipoint inspection item by item, which has not happ Jasper was very courteous and knowledgeable. He even took the time to explain results of the multipoint inspection item by item, which has not happened with other advisors for a long time. Got my Prius back in a timely fashion! More

Especially great service from my customer service representative John Snell. Mechanics completed the work on time and my vehicle was ready as promised. I give the dealership five stars. representative John Snell. Mechanics completed the work on time and my vehicle was ready as promised. I give the dealership five stars. More

Appointments are always on time. Agents are very nice helpful and quite knowledgeable. Love my Principle Car Dealership. Agents are very nice helpful and quite knowledgeable. Love my Principle Car Dealership. More