Principle Toyota in Memphis

I found Performance only because they had the exact car I wanted on thier lot. I didn't expect they would negotitate to a point that would make it easy for me to drive from out of state to pick up our van. wanted on thier lot. I didn't expect they would negotitate to a point that would make it easy for me to drive from out of state to pick up our van. They were straight and to the point on the pricing, and Kim was great when it came to working my angle with her bosses. Once I got to Memphis they had all the paperwork ready to go, and Kim even drove out to the airport to pick me up. There was one little hiccup on having my credit app ready to go, but Christy in Finance was great and got it corrected. I was in and out within an hour and back on the road to Texas. After the sale, Buddy was great in figuring out what I needed to get the car registered and made sure it was sent out overnight to our Tax office. We truly enjoy our vehicle and we're pleased that we were able to get exactly what we wanted. More

Working with the Performance Toyota internet sales guys listed in my rating was something I have never experienced at a dealership. One of the main things that I liked was that they did not pressure me. listed in my rating was something I have never experienced at a dealership. One of the main things that I liked was that they did not pressure me. They were knowledgeable, friendly and got me in and out of the dealership quickly. I will recommend to my family and friends to contact these two internet sales guys when they get ready to purchase a new or used vechicle. Thank you. More

I have known Bob Frederick for over thirteen years. During this time he has not only become a person I can rely on but also a great friend! I am 100% confident in his skills and knowledge. I continue During this time he has not only become a person I can rely on but also a great friend! I am 100% confident in his skills and knowledge. I continue to return to Performance Toyota service department specifically because of Bob Frederick! I have bought two cars from Performance since 1998 and love them both! More

Excellent experience overall. Jimmy met me at the door and took me straight to their selection of vehicles I was interested in (Tacoma). Jimmy was knowledgeable and very helpful but no high pressure sales and took me straight to their selection of vehicles I was interested in (Tacoma). Jimmy was knowledgeable and very helpful but no high pressure sales pitch. Found the vehicle I wanted, went in and met the Sales manager, and with minimal delay had arrived at what my research led me to believe was a very fair price. Josh was very friendly and handled all the paperwork quickly. Jimmy introduced us to the Service team and by that time was vehicle was ready and waiting on me. Roughly 2 hours from the time I walked through the front door to the time I was in my new truck headed home. Most enjoyable experience at a dealership I can remember. More

Easy dealership to deal with. All levels of sales and finance very capable. Mac is very accomodating with no pressure sales. I reccommend performance and Mac Thompson the salesman. Also I have experienc finance very capable. Mac is very accomodating with no pressure sales. I reccommend performance and Mac Thompson the salesman. Also I have experience with other dealerships owned by this dealers owners group and they are very reputable. More

After submitting a bad review after a very challenging experience with Performance Toyota, Tray Taylor called me. He spoke with me about what had happened and offered ways to rectify their mistakes. They experience with Performance Toyota, Tray Taylor called me. He spoke with me about what had happened and offered ways to rectify their mistakes. They all stepped in and took care of me. They got me my misplaced manual. I feel like alot could have been avoided, if I had chosen to speak with my sales person, Napoleon, giving him the chance to rectify mistakes himself. Everything was taken care of promptly and I can walk away, saying that I WILL purchase my next vehicle from them. It appears they do strive for customer service more so than I had once believed dealerships do. After experiencing their true concern for my satisfaction, I am happy to say that I will return for my next vehicle. More

I trust Bob Frederick..I have worked w him before @ other delarships..he is very professional, courteous, knowledgeable and helpful..he is a very good rep for Toyota..he always provides good service and appe delarships..he is very professional, courteous, knowledgeable and helpful..he is a very good rep for Toyota..he always provides good service and appears to tell me the truth..I think it is ridiculous to force me to add more words when I have said what I need to say More

This is the first time in my life I have ever used a dealership for servicing my vehicle. I love my Toyota, and I drive across town to take it to Performance because of the friendliness, quality workman dealership for servicing my vehicle. I love my Toyota, and I drive across town to take it to Performance because of the friendliness, quality workmanship, and professional way each visit is handled. I receive coupons on a monthly basis. I receive follow up calls from the dealership regarding my service experience! More

I loved the customer service that i received from Sam Kinnare. He went out of his way to make sure I got all the information I needed to make my decision. It was a quite enlightening moment for me. Becau Kinnare. He went out of his way to make sure I got all the information I needed to make my decision. It was a quite enlightening moment for me. Because of him, I feel like I made a well informed and promising investment. More

I purchased a new Corolla on Saturday, March 5. Jimmy and Laura worked hard to get me the car I wanted at the price I could afford. The manager, the finance man, the salespeople were all very helpful an and Laura worked hard to get me the car I wanted at the price I could afford. The manager, the finance man, the salespeople were all very helpful and knowledgeable. The car I purchased is really cute and economical and I will recommend this dealership and I will be back in July to buy another car for my daughter. More