
Principle Toyota in Memphis
Memphis, TN
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I have not purchased a new car in over 8 years, one reason is because of the time and effort put in because the dealers try to get over on you. This experience has been stress free. Mr. Jones, paid s reason is because of the time and effort put in because the dealers try to get over on you. This experience has been stress free. Mr. Jones, paid special attention to my request and desires. I gave him a price range and he did everything possible to keep me in that range. His customer service skills were excellent and I felt very relaxed and comfortable discussing every aspect of this purchase with him. When I am ready for my next Camary, I definitely go back to Mr. Jones. Mr. Todd Maddox finished up with the financing for the purchase. He was very helpful in explaining other options that would be useful to have, such as Gap Insurance and an extended warranty. Although in the beginning I was a little skeptical about purchasing the insurance and the warranty, he made it very afforable and it was a deal that I could not pass up. I felt as though he really had my best interest in mind and wanted to make sure I was taken car of if something was to ever happen to my car. This experience has been amazing. I know when I am ready for another car, I will surely come back home to Performance Toyota. More
I highly recommend this dealership, we worked with Mac Thompson and he was able to answer all of our questions and dealt with us through the entire looking and thinking and deciding process, he was not pu Thompson and he was able to answer all of our questions and dealt with us through the entire looking and thinking and deciding process, he was not pushy he understood that this was a big decision and was patient through it all. I would highly recommend him as well as the dealership again!! More
It was a great experience visiting Performance Toyota yesterday. We were only there to looking around, but instead we walked out with a brand new Avalon. The salesman (Thang Nguyen) was very patient and yesterday. We were only there to looking around, but instead we walked out with a brand new Avalon. The salesman (Thang Nguyen) was very patient and helpful in getting us the right price (within our budget) and interest rate. The service was fast and the quality of work was even better; we liked the new invoice sheet that clearly map out every fees. The communication was a lot easier because the salesman can speak Vietnamese. No doubt we'll recommend this dealership to others. More
Our overall experience was very good. From the saleman- Quentin to the Financial&paperwork-Troy. They work with us with what we wanted in the end. They demonstrated that we were their customers in the way Quentin to the Financial&paperwork-Troy. They work with us with what we wanted in the end. They demonstrated that we were their customers in the way they talk, action and explanation of the forms we sign.You know you look for someone to listen and hear you and thats what we received. A very satisfied and happy customer. More
I just want to thank Performance Toyota and Cliff Jones I just want to thank Performance Toyota and Cliff Jones for staying in touch with me. It's been a few years since I purchased a car from Perform I just want to thank Performance Toyota and Cliff Jones for staying in touch with me. It's been a few years since I purchased a car from Performance Toyota, but Cliff recently sent me a letter informing me of the special deals going on now, and I appreciate Cliff keeping in touch with me. More
When we met Frank he listened and responded to what we said we were looking for. He was friendly and answered all our questions thoroughly. He is easy to talk to and it is genuinely important to him to said we were looking for. He was friendly and answered all our questions thoroughly. He is easy to talk to and it is genuinely important to him to take good care of his customers. I really appreciated that he did not spend time telling stories and trying to interest us in another type of vehicle. Everyone at Performance Toyota has been friendly, attentive, and took care of business quickly and efficiently. More
I have used this dealership before and if I need to will do so again. Everyone was very friendly, helpful, and considerate. I was introduced to a number of people and all were friendly and courteous. It was do so again. Everyone was very friendly, helpful, and considerate. I was introduced to a number of people and all were friendly and courteous. It was a very pleasant experience and the salesman did his best to make it easy for me. Questions were explained and I was told to call if there was anything that they could help me with later. I even commented to a friend that I felt special while I was there. More
I was wanting to downsize my vehicle from a Sequoia to a Prius and ended up with a Solaras thanks to San Kinnaire & Tony Cho. They were very patient with me trying to find to right fit. Sam gave me a fare Prius and ended up with a Solaras thanks to San Kinnaire & Tony Cho. They were very patient with me trying to find to right fit. Sam gave me a fare price for my trade and I'm very happy with my new purchase. I would also like to compliment Joshua Ratchford for him helping me with my finance options. More
I really have enjoyed this dealship and plan to purchase my new camry from this dealership . I hope that experience will be as delightful as the service department has been :) Thanks for opening so early my new camry from this dealership . I hope that experience will be as delightful as the service department has been :) Thanks for opening so early on saturday for us early birds and not keeping us so long . Have a great day. More
Had a very good experience with the Sales personnel. They Had a very good experience with the Sales personnel. They were very courteous, helpful, & experienced. Performance Toyoto is the "BEST" to do bus Had a very good experience with the Sales personnel. They were very courteous, helpful, & experienced. Performance Toyoto is the "BEST" to do business with. Salesmen Quince, and Frank Dixon went out of their way to help me-after the sale. Trea(Sales Mng.)Helped Me a lot with a couple of problems- after the sale. WMC Bartlett,TN More