Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Principle Toyota in Memphis
Memphis, TN
1,904 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,904 reviews
January 05, 2024
John Snell was helpful, knowledgeable and professional. The work was done quickly and in less time than John first said. He explained my options and didn't pressure me into anything. The work was done quickly and in less time than John first said. He explained my options and didn't pressure me into anything. More
by Highlander
Employees Worked With
John Snell
December 15, 2023
Exceptional service. Thank you very much for your explantions, promptness and communications. Impressive attention to detail. Thank you very much for your explantions, promptness and communications. Impressive attention to detail. More
by pdjones1940
Employees Worked With
Rodger Parker
December 14, 2023
Principle Toyota is awesome! !! They go out of their way to help you anyway they can. If you’re looking at buying a car Jason he is awesome. He helped me get what I wanted at the !! They go out of their way to help you anyway they can. If you’re looking at buying a car Jason he is awesome. He helped me get what I wanted at the cost I wanted and the interest rate I wanted. If you need your car serviced go see Rodger Parker. He will go out of his way to help you anyway he can and make sure you are completely satisfied before you leave!!! Love this crew. I do not see me going anywhere else for anything!!! More
by Melissa Layton
Employees Worked With
Buddy Carnett, Jason Montemayor, Rodger Parker
December 06, 2023
Couldn’t ask for a better service department. Attentive. Helpful. Concerned about the accuracy and completeness of my vehicle needs. Waiting room very comfortable. And my service contact was extr Attentive. Helpful. Concerned about the accuracy and completeness of my vehicle needs. Waiting room very comfortable. And my service contact was extremely friendly and a pleasure to do business with! More
by hoturner2
Employees Worked With
Rodger Parker
December 01, 2023
Shelton Maben went out of his way to help me get my car serviced and discuss a new car without pressure. I was kept informed of all issues and my questions were answered completely. serviced and discuss a new car without pressure. I was kept informed of all issues and my questions were answered completely. More
by rlbadgett
Employees Worked With
Shelton Maben
December 01, 2023
I have used Principle Toyota since I bought my Tacoma there in 2016. I was disappointed when I saw they charged $10 a tire for a wheel weight. My tires were balanced and I got a wheel alignment but eac there in 2016. I was disappointed when I saw they charged $10 a tire for a wheel weight. My tires were balanced and I got a wheel alignment but each tire was inflated to 40 psi when it should have been 30 psi. I wish I had know before that they now charge 3% if you use a credit card. I would have brought a check. I travel from Bartlett to Winchester and now am considering using a dealer 3 miles from home. More
by RICKMAY19
Employees Worked With
Jasper Walker
November 30, 2023
Installation of the console safe took much too long. Was it forgotten until I asked for an update after sitting almost 2 hours in the customer lounge? Was it forgotten until I asked for an update after sitting almost 2 hours in the customer lounge? More
by dstrand100
Employees Worked With
Rodger Parker
