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Principle Toyota in Memphis

Memphis, TN

4.7
1,848 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,848 reviews

July 12, 2023

Andy was great. Very knowledgeable and kind. He does not like to waste your time and like to be as efficient as possible. More

by jnelson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Andy Fong
Jul 14, 2023 -

Principle Toyota in Memphis responded

Thank you again for taking the time to let us know how we did and for the kinds words regarding Andy. We hope you have a great day!

July 12, 2023

The service was TOP NOTCH from the day I made my appointment to the check out process. The people were friendly and fast. I especially like the video explanation of the work f do one on my car. I al More

by bridgitthomasharper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester, Rodger Parker
Jul 14, 2023 -

Principle Toyota in Memphis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 07, 2023

Professional services team! Appointment is easy and service was good. Waiting to get oil changed. More

by lu_yane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Jul 11, 2023 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you have any further questions, please give us a call. We're always happy to help!

July 03, 2023

I have been using Roger in the service department for multiple years/vehicles and he always takes good care of me. More

by SH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Jul 05, 2023 -

Principle Toyota in Memphis responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Principle Toyota

June 24, 2023

Mr Snell was the rep who assisted me in getting my car serviced. He was very pleasant and informative. He also made service suggestions re: another vehicle in my home and I will follow up with this as More

by Philinese strong
Service Time
Recommend Dealer
Yes
Employees Worked With
Mr Snell
Jun 27, 2023 -

Principle Toyota in Memphis responded

Hi Philinese, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you have any further questions, please give us a call. We're always happy to help!

June 22, 2023

I like the clean and refreshing reception area and the reporting area. The washroom had detailed cleaning. More

by art1moore
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Forrester
Jun 25, 2023 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2023

Great people to work with. All very nice. Asking with there's anything they can help with on my car. The work done was done greatly and quickly More

by bluenightrider73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASPER WALKER
Jun 24, 2023 -

Principle Toyota in Memphis responded

Your review made our day! We're grateful for your kind words and for recommending us to others.

June 16, 2023

Great dealership with a courteous and customer service oriented staff. Easy to work with and quick to reply to texts/emails. More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick In, Buddy Carnett, Kelly Fast
Jun 24, 2023 -

Principle Toyota in Memphis responded

Ben, We're thrilled to receive your positive feedback! Thank you for choosing us and for sharing your experience with others.

June 12, 2023

Very prompt attention upon my arrival for appointment. Service Rep was very warm and courteous. More

by michaelahunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Jun 24, 2023 -

Principle Toyota in Memphis responded

We're delighted to receive your positive feedback! Thank you for trusting us and for sharing your positive experience with others.

June 07, 2023

Appreciated the professional service I received at Principle Toyota in Memphis on my 2017 Toyota Tacoma truck. My service technician was Jasper Walker. More

by vasserr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
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