
Principle Toyota in Memphis
Memphis, TN
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Well, I just came back from an independent appraiser. He confirmed what I had already been thinking: I found a little gem =) Thanks to Marybeth Akin, the greatest sales consultant ever. I mean, not only s confirmed what I had already been thinking: I found a little gem =) Thanks to Marybeth Akin, the greatest sales consultant ever. I mean, not only she wants to sell you a car, she truly cares about getting you a good deal. Her customer service approach is impressive. She focuses on her customers' needs and exceeds their expectations. I got a 2002 Toyota Camry XLE. This is my very first car, and I am happy to have her. Yeah, that's SHE =))) Thank you Toyota Performance for your great service and friendly atmosphere. I will definitely come back! More
David Sees provided excellent service on the checkup and installation of new tires. The tires were competitively prices against other estimates. They ride fine! Great experience all around. I have had al installation of new tires. The tires were competitively prices against other estimates. They ride fine! Great experience all around. I have had all the service on my 2005 Highlander does at Performance. The car is in great shape at 98,000 miles. More
From the moment we stepped out of our car at the dealership, we were greeted with smiles and a willingness to help us select our new vehicle. Returning our lease was quick and easy. MaryBeth help l dealership, we were greeted with smiles and a willingness to help us select our new vehicle. Returning our lease was quick and easy. MaryBeth help locate a new vehicle and Tony helped with the lease return and rebates. Buddy talked us through the financial section, then we were on our way. Everyone was great, attentive, and caring of our needs. I will recommend this dealership to everyone I know. My new vehicle is awesome! More
A good service center with regard to the work. However, the waiting area is like a bus station - cramped seating, cracked and torn upholstery - not a comfortable place to wait for 3 hours. the waiting area is like a bus station - cramped seating, cracked and torn upholstery - not a comfortable place to wait for 3 hours. More
Came in for the 45,000 mile car servicing. ad no problems at check in. was told that the air filter needs replacing. This was done in a timely manner. problems at check in. was told that the air filter needs replacing. This was done in a timely manner. More
From start to finish, my husband's and my experience was pleasurable. Mr. Kelley approached us when got out of our car. We discussed what we were looking for and started the process then. We are repeat cust pleasurable. Mr. Kelley approached us when got out of our car. We discussed what we were looking for and started the process then. We are repeat customers, having traded in 2010 Corolla S. More
I needed another car to drive to and from work which is a long distance. I have a truck,but is was not economical. I spoke with Mary Beth and she really listened to what I needed. She asked me questions no o long distance. I have a truck,but is was not economical. I spoke with Mary Beth and she really listened to what I needed. She asked me questions no other sales person has ever asked me. She explained it was to ensure she & I picked the right car for my needs. I know she truly wanted to find me the best car & price for what I needed. We found the perfect car & because I already drove my truck there, she offered to deliver my car to my home on HER DAY OFF! I know an aquaintance whose family member sells cars-I was told they dont make a much money on the new cars, but she was so professional, honest and caring, one would never know that. She is fantastic at what she does. More
I lost my Subaru to an accident. My husband and I aren't sure what we're going to be doing after retirement in a couple of years, so we determined we wanted a late model used car with low mileage and good r sure what we're going to be doing after retirement in a couple of years, so we determined we wanted a late model used car with low mileage and good resale value. With this in mind, we went to USAA's Auto Circle and came across the perfect candidate, a 2012 Corolla at Performance Toyota. Enter Brittany Dawson, a bright young star in any field. Brittany is personable, knowledgeable, a great listener with an intuitive sense, eager to please, committed to a positive sale without nay-saying other makes and models. After visitng many other dealerships, we found her very professional and competent. Kudos to Brittany and to Performance Toyota for making us happy customers. More
Buying a car is an important, though for many intimidating, process. Performance Toyota makes it easy. However, the real long-term relationship is SERVICE, and in this Performance Toyota shines intimidating, process. Performance Toyota makes it easy. However, the real long-term relationship is SERVICE, and in this Performance Toyota shines! Bob and the whole crew always make me feel "at home" and truly care about my 2 vehicles. The advice I get is good, and they really are partners in maintaining my vehicles. They do the work right....bottom line! It's a pleasure to work with people like Bob! More