Principle Toyota in Memphis

Great service and good employees that Thomas Villatoro gave us I will recommend this dealer gave us I will recommend this dealer More

Had to contact them more than once due to them not responding to my emails. Slow to respond by email and text. responding to my emails. Slow to respond by email and text. More

Soni Sandeep and the Principle Toyota team took care of me and meet my highest expectations. Giving not only a great deal but also top rate customer service. I will recommend them to friends and family. me and meet my highest expectations. Giving not only a great deal but also top rate customer service. I will recommend them to friends and family. More

My 2019 Avalon now gets 49 miles per gallon after the service.after an add-on procedure. service.after an add-on procedure. More

Friendly staff and nice facility if you need to wait. Tables with USB ports abound. Tables with USB ports abound. More

Service Department always gives great customer service and keeps you informed. I am a repeat customer. and keeps you informed. I am a repeat customer. More

Great service nice team work. Thank u all for taking care of my car needs. Thank u all for taking care of my car needs. More

I went in for an oil change with a $10 off coupon! The service manager, Jasper was very nice and the work was done fairly promptly! The tire rotation could have been cheaper due to them already having The service manager, Jasper was very nice and the work was done fairly promptly! The tire rotation could have been cheaper due to them already having the wheels off to do the multi-point check! No real complaints! More

Poor customer service & never friendly. They act like they don't want to wait on you & when they do they are ugly. I bought my 2005 Prius at Chuck Hutton, who are excellent, but they moved They act like they don't want to wait on you & when they do they are ugly. I bought my 2005 Prius at Chuck Hutton, who are excellent, but they moved to Southhaven, MS and I am in Memphis and Principle Toyota is right around the corner from me. They have never been friendly in 18 years and because I have a hybrid car nobody in Memphis will work on them. I was entitled to a Senior Discount & nobody mentioned it to me until I was almost 70(now 74). They said you just had to be 62 for it and everytime I have to ask for it or they don't give it to me. They keep going up on prices, will quote me one price & then it will be $1,000 more when I get there. They have constant employee turnover & when they give any bad service they blame it on Toyota rules. I am sick of dealing with these people, so rude & uncaring. Obviously, I have nothing good to say about this dealership. More

Quick appointment and service. Principle Toyota admitted error made and corrected it in a speedy manner. Principle Toyota admitted error made and corrected it in a speedy manner. More