Principle Toyota in Memphis

Character of Service @ Principle Toyota Service Department. Principle Toyota has both courteous and professional service staff. They perform all of my required maintenance and warranty work on 2013 Avalon. Car Principle Toyota has both courteous and professional service staff. They perform all of my required maintenance and warranty work on 2013 Avalon. Car was ready, as promised, and they are great people to do business with! More

First maintenance service on our leased vehicle. The staff was courteous, thorough, attentive and overall very professional. We waited for our vehicle in a clean, comfortable, spacious room with amp The staff was courteous, thorough, attentive and overall very professional. We waited for our vehicle in a clean, comfortable, spacious room with ample seating for everyone. There were beverages available to us. The wait time was minor. We considered our visit a very pleasant one indeed. Thank you. More

Great My experience was great my service rep was great. My service request was completed in a timely manner. I was given an update of future services needed My experience was great my service rep was great. My service request was completed in a timely manner. I was given an update of future services needed alone with projected price which made it easier for me to plan for the repairs. More

My experience It was efficient very timely and it was very comfortable sitting in the waiting room. I will recommend this service center to family and friends. It was efficient very timely and it was very comfortable sitting in the waiting room. I will recommend this service center to family and friends. More

Awesome service!!! My two vehicles have both been serviced at Principle over the past month. Shay Montgomery is the reason I brought my second vehicle in for service aft My two vehicles have both been serviced at Principle over the past month. Shay Montgomery is the reason I brought my second vehicle in for service after she dealt with a difficult situation with my four runner a few weeks ago. Unfortunately, I took my four runner to another mechanic shop to try and save money, only to discover they did not do the repair and made my car a lot worse. Shay dealt with the problem in a kind and professional way by calling the mechanic shop and confronting them about the problem. Because of her call, she was able to get the $3,000 I spent at the other shop reimbursed and Mario, your mechanic, fixed the problem with my car. Shay, Mario and many other employees in your service department were all so kind and my husband and I will only bring our vehicles to Principle Toyota in the future. A huge thanks and appreciation to Shay and Mario!!!! Sincerely, Jan Messer More

Excellent Service I have a fleet of Toyota's. Principle Toyota is key to my business and keeping my vehicles in top condition aned managing my budget. David Sees' kno I have a fleet of Toyota's. Principle Toyota is key to my business and keeping my vehicles in top condition aned managing my budget. David Sees' knowledge is unmatched in the industry. More

Excellent service keep up the good work I will continue to have all my repairs and service work done at you dealership. Always fast and friendly. I was advised it would be and hour and half I will continue to have all my repairs and service work done at you dealership. Always fast and friendly. I was advised it would be and hour and half but the work was completed in about 1 hour More

scheduled service Had 15,000 mile service performed. Was in and out in 45 minutes Very easy to schedule. I would highly recommend the service department at Performan Had 15,000 mile service performed. Was in and out in 45 minutes Very easy to schedule. I would highly recommend the service department at Performance Toyota. More

Fast and friendly services A great experience and very knowledgeable about the vehicle. Came in the wait time was not long.we were given good information about what is going on A great experience and very knowledgeable about the vehicle. Came in the wait time was not long.we were given good information about what is going on with the vehicle. More

Awesome service Everytime I come here, everyone is very helpful and friendly. The salesman that sold me my vehicle greets me by name if he sees me, Lisa in service i Everytime I come here, everyone is very helpful and friendly. The salesman that sold me my vehicle greets me by name if he sees me, Lisa in service is always happy to assist me, and the service folks always explain plainly how my car is doing. They are apologetic if there is a rush, but always get the car done before I expect. More